Global Client Solutions Manager, Performance Retail

Responsibilities
- Work on complex advertising solutions, where analysis and optimizations require an in-depth evaluation and recommendations
- Responsible for end to end project management of consultative roadmap planning, workshops and educational programs with senior stakeholders
- Identify and surface insights on product usage and aggregated data to drive client business
- Deep understanding of retail industry and client business model (able to communicate client language)
- Partner with cross functional teams (engineering, product, measurement, operations) to scale industry knowledge and drive industry education
- Partner with Brand Partnerships Managers and the Global Account Lead in the setting of strategy via data, insights, past learnings, and ongoing relationships
- Monitor implementation and execution of recommended strategies and hold teams accountable for pillars
- Be the first line of defense for ensuring standards are met
- Have a clear understanding for how to operationalize and track SVA's
- Drive multi-market activations, workshops and SVA delivery with global client teams
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships

Qualifications

Minimum Qualifications
- Minimum 4 years of relevant experience in account management/media services roles in digital marketing - platform / auction / digital experience a plus
- Excellent collaboration skills across regions and cross-functional teams (engineering, product, measurement, creative, operations): 1) Able to proactively troubleshoot and problem solve quickly and through the proper escalation process 2) Ability to analyze data and identify insights using global dashboards 3) Proactive attitude with excellent project management, organizational, and analytical skills. Comfort in running status meetings, managing action items and keeping everyone updated on status of all associated projects/programs. High attention to detail and very organized.
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders. Able to manage the expectations of internal and external stakeholders.
- Strong presentation skills and comfort in working with Google Slides and Microsoft PowerPoint.
- Proficiency with Microsoft Excel (pivot tables, vlookup), Google Sheets and visualization tools (Tableau, Looker) to aggregate data to uncover actionable insights.

Preferred Qualifications
- Relevant experience in performance marketing either in the media buying and/or selling side.
- Deep understanding of advertising APIs, pixels and product catalog integrations.
- Advanced knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM).
- Passion for data and technology - leverage data to drive strategy and measure success; comfort with technology to understand what drives product adoption and influence the product roadmap.
- Proven track record of delivering on quota, revenue and obtaining positive reviews.
- Ability to manage complex work streams while maintaining strict attention to details.
- Self-starter, a fast learner who has critical thinking.
- Comfortable working in a startup culture: Demonstrates flexibility and is quick to adapt to changes.
- Have a passion for TikTok.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $68000 - $100000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.