Responsibilities
Team Introduction
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
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Our Search Operations team performs a critical function that supports our efforts to address objectionable or disturbing content. Content that the Product Policy Specialist interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
The Global E-Commerce team works to ensure that TikTok users find high-quality, appropriate content and merchandise while searching through the TikTok Shop and watching videos on their For You pages. We aim to optimize user experience and drive monetization while providing users with a safe viewing and shopping experience.
What will I be doing?
- Complete regular assessments relating to AI model quality in accordance with evaluation standard documents
- Use evaluation methods to complete daily strategy assessment of AI model quality in accordance with evaluation standard documents.
- Comb the types of AI model bad cases and rate the quality of the results.
- While it is assumed the evaluator will focus on their area of expertise, there will be occasions in which he/she will work on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content
- Other Ad-hoc and relevant projects as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, major in journalism, literature, mathematics, computer, medical, law, economics are preferred
- Proficiency in MX Spanish is required as the role requires communication with MX ES market, the MX Spanish skill set will help you to evaluate quality cases from the Market bringing local culture through case analysis and investigations. Fluency in English is also required as it is the working language.
- Strong ability to learn and understand
- Knowledge about AI or related models, familiar with social media platforms.
Preferred Qualifications
- An in-depth understanding of culture and familiarity with the Internet usage habits of users
- Familiar with common office software, search evaluation experience is preferred