Responsibilities
Global e-commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global e-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.
The e-commerce Risk Control team is dedicated to protect TikTok Shop from fraudulent activities and user abuses, ensuring a trustworthy and user-friendly marketplace for buyers, sellers, and creators. As a global team, we are developing and managing foundational platforms including the risk decision engine, enforcement framework, and model & graph platforms. These systems are tackling some of the highest throughput challenges across TikTok E-commerce. In the US, our team collaborates closely with product, data, and operations teams to address challenging fraud attacks, enhance platform capabilities, and develop features to ensure efficient deliveries of risk events, strategies, and enforcements.
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Responsibilities:
- Strong hands-on abilities, including designing/architecting the solution and providing technical support for engineers in the team.
- Align with business and org objectives, coordinate with cross-functional teams on delivering key results, and contribute technical decisions on projects and products.
- Define long-term technical roadmap for the team.
- Build team structure and team morale. Help team members with their career growth.
Qualifications
Minimum Qualifications
- Experience managing teams in a fast-paced environment.
- Effectively communicate technical information to both technical and non-technical collaborators across functions and levels.
- Strong experience with E-Commerce. Governance experience including Anti-Fraud and Risk Management.
- Excellent leadership, communication, and management skills.
Preferred Qualifications
- Bachelor or higher degree in Computer Science or related technical discipline.
- Minimum 2 years of experience managing a software engineering team with 5+ engineers.
- Minimum 5 years of experience developing highly scalable backend services and systems.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $212800 - $389500 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.