Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Data Protection Incident Responder - USDS

AT TikTok
TikTok

Data Protection Incident Responder - USDS

Sydney, Australia

Responsibilities

Team Intro
USDS Resiliency Operations Center is responsible for Incident Management, Crisis Management, Business Continuity, Disaster Recovery alignment, and proactive Readiness and Preparedness programming for US Operations for Tiktok. This position requires the ability to work well under pressure, act quickly, bring the right people to the table, and understand processes to analyze situations accurately.

The US Security and Privacy Operations - Data Protection Incident Responder will report to the USDS Resiliency Operations Center Lead. This position is responsible for managing incidents that are escalated from business units to investigate, coordinate cross-functional triage and mitigation activities, remediation coordination and tracking, reporting and communication, and escalate to the Enterprise Incident Response Lead if the incident reaches a crisis threshold.

Want more jobs like this?

Get Business Operations jobs in Sydney, Australia delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Ensure incident response processes are executed to support incident remediation activities, communications, and connection to crisis management if necessary
- Communicate incident response concepts and protocols in a digestible manner to non-technical audiences
- Supports tracking/maintenance/advancement/executiton of USDS Incident Response projects
-Participation in incident response activities and escalation to crisis as needed
- Know incident response plans and procedures, including identification, remediation, containment, and eradication procedures
- Know Crisis Management Plans and procedures, thresholds, and execute activation procedures
- Synthesize technical details of critical incidents to executive management and provide immediate containment and eradication recommendations

Qualifications

Minimum Qualifications
- Bachelors' Degree or industry equivalent work experience in CyberSecurity, emergency management, or crisis management with a focus on security analytics and incident response
- 3+ years experience in incident management operations, crisis management planning, and/or exercises
- Experience with identifying and responding to threats and threat actors
- Excellent communication (verbal and written)& collaboration skills, and ability to influence without authority
- Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams
- Demonstrated time management, problem-solving, effort prioritization, and interpersonal skills

Preferred Qualifications:
- Experience in emergency operations, planning, and/or exercises, including program design and implementation
- Strong project management skills and thought leadership
- Coordinating high-profile, complex incident situations
- Social media, entertainment, startup, and/or tech industry

Client-provided location(s): Sydney NSW, Australia
Job ID: TikTok-7363721769935882505
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.