At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.

TikTok is seeking a highly adaptable and motivated Process Manager for Data Protection and Sovereignty Solutions. As a key member of our Data Protection team, you will play a crucial role in ensuring the privacy and security of our regional data by executing on organisational sovereignty strategy and contributing to the operations and improvement of critical data-driven processes. You will collaborate closely with various teams, including Legal and Engineering, to ensure compliance with data privacy regulations and the implementation of robust security measures. You will also lead a team of operations employees to execute on your process strategy. This role reports to the Data Sovereignty Lead within Data Protection, a pillar of the Global Security Organization.

Responsibilities
- Take ownership of new data sovereignty process development, implementation, and improvement
- Lead team of operations employees, including volume management and timezone coverage, and personally contribute to priority and expedited operations
- Increase existing process efficiency, ability to evidence, and drive requirements for automation where necessary
- Adoption of new processes in compliance with relevant regional regulations and policies, and team capacity
- Build and compile artifact repositories to certify security and privacy operations in relation to regionalised security and privacy requirements
- Manage reporting and response execution for data sovereignty processes
- Ensure metrics coverage, accuracy, and usability to make key decisions and inform executive strategy
- Draft and execute processes that require expedited and prioritized response, in scenarios that may require collaboration across multiple teams
- Deliver projects in alignment with established guidelines for data sovereignty and data regionalization across global regions
- Stay up-to-date with evolving data sovereignty and regionalization requirements and guidelines (e.g., GDPR, cross-border transfer requirements)
- Collaborate with stakeholders to ensure process implementations comply with relevant regional regulations and policies
- Provide input in cross-functional Legal and Engineering engagements where security operations are required to advance Global Security-Data Protection owned projects
- Collaborate with engineers to assess new process requests for adherence to data privacy and security requirements
- Provide guidance and recommendations to ensure technical solutions align with best practices and regulatory standards

Qualifications

Minimum Qualifications
- In-depth knowledge of data privacy regulations and standards, such as GDPR, CCPA, or other global data protection laws
- Strong understanding of Data privacy regulations and standards (e.g., GDPR, CCPA), Data security principles, Data transfer mechanisms
- Strong critical thinking skills and process-driven mindset to apply to standardise key security and privacy solutions
- Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in data sovereignty, data regionalization and data privacy

Preferred Qualifications
- Bachelors' Degree or industry equivalent work experience
- Minimum 5 years experience working in cybersecurity, or privacy program management
- Relevant certification: CIPP/E, CISSP
- Understanding of Privacy Operations, Security Operations, Incident Response
- Strong communication skills to collaborate with cross-functional teams (both technical and non-technical), influence without authority and persuade priorities, objectives and controls to stakeholders
- Ability to adapt to changing requirements or non-standard situations

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $118800 - $196000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.