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Cyber Security Operations Center (CSOC) Analyst - USDS

AT TikTok
TikTok

Cyber Security Operations Center (CSOC) Analyst - USDS

Washington, DC

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
As a CSOC Analyst, you will be a member of TikTok's US Cyber Security Operations Center (CSOC) team. You will belong to a team of strong people, processes, and technologies with the overarching goal of detecting and responding to threats targeting TikTok's US operations and infrastructure. You'll be based in our Converged Fusion Center in Washington D.C.

The CSOC team is responsible for 24x7 monitoring of multiple security-related information sources to manage incidents related to cyber, privacy, and data protection for TikTok data, infrastructure, and products. The CSOC team will regularly survey the TikTok networks for signs of a breach, malware, or unauthorized access. Additionally, the CSOC team is responsible for developing and maintaining incident response plans, playbooks and procedures. Finally, the CSOC team will be responsible for data collection and analysis of Incident Response data.

The CSOC analyzes disparate data sets when combined with threat information and other enrichment to identify incidents and drive appropriate responses to contain and minimize impact and restore normal operations. The analysis is used to ensure a consistent and coordinated response to ongoing threats ensuring TikTok can continue to operate safely and securely. All CSOC analyst roles are currently required to work a hybrid 3 days a week in the office (Washington DC) and work from home for the remainder of the week.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Duties and Responsibilities:
- Participate in incident response activities.
- Conduct technical analysis and assessments of security-related incidents, including malware analysis, packet-level analysis, and system-level forensic analysis.
- Collect and analyze disk & memory images with the intent of identifying information related to a security incident.
- Identify major threats that target TikTok users or utilize company infrastructure.
- Support the onboarding of new products, data, processes, or tools by identifying requirements by integrating them into operations (processes, playbooks, and training).
- This position is part of a 24x7 operation and requires shift and/or on-call work.

Qualifications

Minimum Qualifications
- Experience with identifying and responding to advanced threats and threat actor TTPs
- Excellent communication skills (verbal and written)
- Demonstrated time management, problem-solving, effort prioritization and interpersonal skills
- Work well under pressure and within constraints to solve problems and meet objectives
- Strong analytical/problem-solving skills and cross-functional expertise across multiple IT operational and security disciplines
- Ability to communicate technical concepts to a broad range of technical and non-technical staff
- Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change

Preferred Qualifications
- GCIA, GCIH, GREM or applicable experience in the Information Security field
- One or more programming/scripting languages (e.g., Perl, Java, Python, etc.)
- Experience in performing or overseeing malware analysis
- Strong Operating System Administration skills including conceptual knowledge of OS internals and experience with core service types
- Experience in cloud-hosted environments
- Strong experience with UNIX/Linux and Windows environments

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Client-provided location(s): Washington, DC, USA
Job ID: TikTok-6856847851466459406
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.