Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

CSM Unit Lead (Performance), GBS Japan

AT TikTok
TikTok

CSM Unit Lead (Performance), GBS Japan

Tokyo, Japan

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

Want more jobs like this?

Get jobs in Tokyo, Japan delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

Responsibilities
- Responsible for all internal and external stakeholder management, long-term account plan development, product education and adoption
- Identify, prioritise and secure revenue opportunities through consultative and strategic client engagement - deep understanding of client's business objectives to deliver media solutions that tie to client's business objectives and KPIs
- Create compelling sales propositions utilising consumer trends, market knowledge and data-driven insights
- Develop and implement best practices for client servicing including relationship management, product suite education and enablement, business reviews, reporting and analysis
- Work closely with core cross functional teams to constantly analyse performance, drive test and learn strategies and brainstorm and develop scalable advertising solutions to deliver measurable results
- Contribute to the development of thought leadership, innovation and performance solutions

Qualifications

Minimum Qualifications
- 5+ years of experience in a commercial role at a technology-driven company or management consulting experience with significant exposure to digital and marketing
- Experience working with large clients with a deep understanding of their business and media challenges; Demonstrated history of managing client relationships that require moving complex decisions through organisations successfully
- High attention to detail and an ability to analyse data and identify insights to drive business performance in addition to demonstrated ability to win the support of senior stakeholders
- People and team management experience
- Japanese and English professional proficiency is required

Preferred Qualifications
- Experience in Consulting or Professional Services or inhouse performance marketing team
- Growth mindset and passion to drive client's business forward

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Tokyo, Japan
Job ID: TikTok-7443768689713826056
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.