The TikTok Community is the heart and soul of TikTok. The Content Operations team's mission is to facilitate the growth and development of Creators and Publishers to bring the best high quality content to TikTok, by increasing their engagement through content initiatives and product adoption programs. This team will also create scalable initiatives to build, celebrate, and recognize our diverse and inclusive communities around the world.

Responsibilities
- Participate in the implementation of strategies that contribute to the attraction, retention, and motivation of creators, publishers, agencies, and stakeholders to build long-term relationships that align with platform goals.
- Execute & operationalise content and product programs to incentivise engagement, collaboration, and community building, including the use of editorial tools.
- Act as the first point of contact for creator and talent agency inquiries. Resolve doubts, provide technical support, and channel specific questions to the appropriate teams when necessary.
- Analyze performance metrics and programs/initiatives results to monitor objective completion and inform areas of improvement.
- Identify and nurture emerging talent, ensuring a pipeline of diverse creators aligned with platform values and priorities. and goals.
- Manage (directly or through an agency) all logistical aspects necessary to execute successful activations with creators.
- Develop scalable communication materials, including newsletters and training sessions. Organize webinars, workshops, and events to enhance creativity and strengthen relationships with creators.
- Assist in administrative tasks such as updating databases, managing contracts and payments, and ensuring payment timelines are met.

Qualifications

Minimum Qualifications
- Experience: 2-5 years of experience in marketing, communication, or project management roles.
- Experience working with creators is preferred.
- Multitasking Skills: Ability to handle multiple tasks efficiently and meet deadlines in a dynamic environment.
- Excellent Communication Skills: Strong verbal and written communication skills and the ability to engage with creators from diverse backgrounds and cultures.
- Strong Understanding of the Creator Ecosystem: In-depth knowledge of the creator ecosystem in the Spanish market, particularly on TikTok, and familiarity with current digital content trends.
- Confident with data analysis and reporting.
- Languages: Proficiency in Spanish and advanced English language skills.

Preferred Qualifications
- Adaptable: Thrives under tight deadlines and can manage uncertainty and shifting priorities effectively.
Self-Starter: Proactive and able to work independently with minimal supervision.
- Quick Learner: Fast at picking up new technologies, tools, and software.
- Organized: Skilled at managing multiple projects and meeting deadlines efficiently.
- Collaborative: Works well with diverse teams and communicates clearly across different stakeholders.
- Detail-Oriented: Ensures accuracy and quality in all tasks.
- Results-Focused: Delivers measurable outcomes and drives initiatives forward.
- Passionate About Content: Has a strong interest in creators, content trends, and the TikTok platform.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.