Responsibilities
About the team
The Local Services team is dedicated to delivering innovative support for core TikTok products, such as TikTok and Lemon8. The team manages location-based databases and services with the goal of helping local businesses-including small business owners, beauty services, hotels, and restaurants-connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
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Responsibilities:
- Review, select, onboard, and manage lifestyle creators (e.g. Food, Travel), helping these creators enhance their content creation and transaction capabilities.
- Develop and implement strategies to drive creator growth, engagement, and monetization opportunities
- Use dashboards to understand portfolio performance of influencers, and derive data insights for creator growth strategies.
- Manage partnerships, performance analytics, and platform compliance to optimize creator success.
- Collaborate with cross-functional teams to streamline operations and scale creator programs effectively.
- Support the For You Page operation of Local Services content, creator traffic, and campaign related operations.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above.
- 3 years of experience in agency creator management, creator strategy, or "in-house" creator/Influencer operations.
- Outstanding communication and demonstrated experience in cross functional collaboration
- Able to derive insights from data.
Preferred Qualifications:
- Experience working with global cross functional teams.
Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $88000 - $151111 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.