Creator Enablement Manager, TikTok LIVE

Creator Management Training
- Coach creator management team on the best practices playbooks, programs and SOPs, and drive evaluation sessions to ensure comprehension of the knowledge.

Analytics & Reporting
- Set goals for respective creator management team and drive the iteration of dashboard to track core metrics performances of creator management team, individual creator managers, and individual creator level in an intuitive and visualized fashion.
- Generate actionable recommendations with insights from quantitative data and qualitative creator feedback. For big initiatives, drive the initial design and implementation in collaboration with the creator management team.
- Lead the reporting for respective creator management team, with key highlights, root causes, so-what analysis supported by accurate data, and key blockers and challenges and follow through for resolutions.

Qualifications

Minimum Qualifications
- 2+ years experience in high growth environments, content strategy, strategy consulting, GTM development, and/or strategy and operations at a consumer technology company (or similar)
- Excellent leadership skills with the ability to identify problems, develop initiatives, build strong cross-functional relationships and work collaboratively
- Validated results in growth strategy implementation, strategic planning & analysis.
- Passion for, and ideally depth of experience in, consumer tech
- Curious, self-motivated, bias-for-action ("no task is too small" mentality)
- Critical thinker and problem solver who leans in and can multitask in fast-paced and often ambiguous environments
- Proven abilities to ask the right questions and to use sound business judgment when collaborating with a wide range of partners (external and internal)
- Proficient in using HubSpot CRM

Preferred Qualifications:
- Fluent in Spanish to efficiently prepare external-facing creator education and communication materials for the US and LATAM creator teams
- Cross regional experience is highly preferred

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $70000 - $120000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.