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Content Quality Analyst Manager - TikTok LIVE

AT TikTok
TikTok

Content Quality Analyst Manager - TikTok LIVE

Los Angeles, CA

Responsibilities

The TikTok LIVE Ecosystem team's mission is to create a healthy and sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles.

Responsibilities
- Manage content quality analyst team to deliver analysis and results on time with high quality
- Develop and maintain quality metrics for individuals and the team
- Manage internal allocation of resources and bandwidth
- Support program managers to meet business requirement
- Elevate and maintain the team's comprehension of live content and policies

Qualifications

Minimum Qualifications:
- BS/BA degree.
- 3-5 years of experience working in consumer content development, content analysis, content labeling, or content quality

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- 1-2 years of experience managing a team focusing on content analysis, content quality, content moderation, or similar domains
- Strong cultural understanding of live industry and community of variety of content
- Strong resource planning and management skills
- Excellent written, verbal, and professional communication skills

Preferred Qualifications:
- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Experience in the live streaming space and understanding of live streaming trends globally
- Strong analytical skills
- Fluent in English and Spanish to be able to review Spanish content to improve content quality

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $79000 - $117000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): Los Angeles, CA, USA
Job ID: TikTok-7484450469977295112
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.