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Content Ecosystem Product Manager, Local Services - USDS

AT TikTok
TikTok

Content Ecosystem Product Manager, Local Services - USDS

San Jose, CA

Responsibilities

About the team
The Local Services team is dedicated to delivering innovative support for core TikTok products, such as TikTok and Lemon8. The team manages location-based databases and services with the goal of helping local businesses-including small business owners, beauty services, hotels, and restaurants-connect with millions of users. By addressing unmet needs, the team plays a vital role in supporting and growing our community.

Within the Local Services team, the TikTok Content Ecosystem function is responsible for the health of the platform as well as user and creative growth. The function is responsible for monitoring the content ecosystem to uncover potential challenges and opportunities, 2) working closely with machine learning engineering teams on model recognition, content understanding, and ranking/recommendation systems with the goal of optimizing traffic and content diversification, while improving the creator/user experience.

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In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- This role supports our Local Services business and is responsible for product strategy while finding opportunities to improve TikTok's content ecosystem.
- Defines the product's strategy, roadmap, and features, ensuring that it meets customer needs and aligns with company wide goals to increase user growth.
- Collaborates with cross functional partners such as machine learning engineers and data scientists to design and implement ranking/recommendation strategies that achieve business results.
- Conducts market research to understand the needs of the US Market, identify trends and develop solutions to improve the user experience.

Qualifications

Minimum Qualifications
- Bachelor's degree
- Minimum 3 years of experience at an internet content company, as a Product or Operations Program Manager, or similar.
- Positive mindset and curiosity to learn to tackle tough problems

Preferred Qualifications
- Experience in related location-based services domain, such as mapping technology with a large user base.
- Experience working with global cross functional teams.
- Experience working with engineering teams in the content ranking, recommendations or moderation domain.

Candidates for this position must be legally authorized to work in the United States. This position is not eligible for visa sponsorship or support.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $149040 - $246400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA, USA
Job ID: TikTok-7490612276186106130
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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