At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The Content Design & Product Writing (CD&PW) team is responsible for creating clear, consistent, and engaging content that enhances user experiences across all of our products. As part of this effort, the team collaborates with various teams to ensure that content aligns with product goals and user needs, while maintaining high standards of quality and clarity.

About the team
The TikTok Content Design & Product Writing team is made up of content designers and technical writers across the US, Singapore, and China who make TikTok easy to use for our diverse global audience. We're looking for a user experience (UX) Content Designer to collaborate closely with colleagues across Product Management, Design, User Research, Engineering, Legal and Localization to build products that captivate and engage our viewers and content creators.As a Content Designer in the Privacy and Responsibility product org, you'll work on impactful features around digital wellbeing, accessibility, and teen safety. Through clear, expressive writing, you'll transform product features and concepts so that they're intuitive and easy to understand for a variety of audiences. As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product - identifying opportunities to build better experiences for our users. You have a strong intuition for writing clear and concise content that is easily translated and localized for our global audience.Your portfolio includes writing samples with examples of how you have conveyed complex and sometimes sensitive content to both experienced and new users. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to deliver the greatest impact for your team and the company.

Responsibilities
- Write and edit high-quality UI copy that is consistent, clear, and aligned with the TikTok brand.
- Intake product requirements and partner with design to deliver content experiences quickly. Balance user and business goals.
- Create and deliver content strategies, audits, and other content initiatives to help set the strategic direction for your product areas.
- Collaborate closely with product managers, product designers, engineers, legal, comms, ops, and localization to deliver timely, high-quality content deliverables.
- Synthesize internal and external feedback to influence and drive consensus across multiple global stakeholders.
- Drive process improvements within the Content Design team and your assigned product team(s). Be an active voice in the room in proactively solving challenges and closing gaps.
- Ability to critique the visual style, interface, and interaction flow of applications and experiences to advocate for the best user experience.
- Lead and participate in quarterly OKRs to drive forward product and organizational goals.

Qualifications

Minimum Qualifications
- Excellent written and verbal communication skills.
- 3+ years experience in content design for consumer-facing products.
- Experience collaborating with Product Management, Design, Engineering, and Localization teams.
- Entrepreneurial attitude, ability to deal with rapid changes to priority, scope, and people.
- Self-starter who can manage multiple projects at a time in a fast-paced environment.
- You have a writing portfolio that showcases your writing skills including UI copy, style guides, help content, and more.

Preferred Qualifications
- Experience working in Trust & Safety, Privacy, or other related areas.
- Experience working on a global product with colleagues in different time zones.
- Experience using Figma.
- Strong interest in social app products, user and influencer behavior, and associated trends.
- Experience with UX research/testing.
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $115000 - $165000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.