Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The USDS User Business Operations team is seeking an experienced Communications Project Manager with a strong background in digital communications, project management, and brand alignment. The ideal candidate will have a minimum of 5 years of experience managing large-scale digital communication projects. They will work closely with stakeholders to ensure the successful execution of communication strategies, brand compliance, and alignment with organizational goals.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Project Management: Lead and manage digital communication projects from inception to completion, ensuring adherence to timelines, quality standards, and project objectives.
- Stakeholder Collaboration: Work closely with the User Business Operations PMO, Data & Analytics, and cross-functional partners in Marketing and E-Commerce to own and drive initiatives that streamline creator engagement
- Tools & Processes: Learn and adapt to organizational tools and processes for managing communication workflows, approvals, and project tracking.
- Brand Alignment & Compliance: Ensure all digital communications meet brand guidelines, maintaining consistency in tone, messaging, and visual identity across all platforms.
- Execution: Oversee the development, approval, and execution of digital communication strategies, ensuring they align with company goals and resonate with target audiences.
- Quality Control: Review and approve communication materials, ensuring they meet brand standards and are free of errors.
- Reporting & Analysis: Track project performance, report on milestones, and suggest improvements for future campaigns based on data and feedback.

Qualifications

Minimum Qualifications
- Bachelor's degree in Communications, Marketing, or related field.
- 4+ years of experience in project management with a focus on digital communications.
- Strong understanding of communication tools, project management software, and processes.
- Excellent communication and interpersonal skills with the ability to manage multiple stakeholders.
- Proven ability to ensure brand consistency and compliance in all communication efforts.
- Strong organizational skills and attention to detail.

Preferred Qualifications
- Experience with large-scale digital communication projects.
- Familiarity with industry tools like project management software (e.g., Asana, Trello) and communication platforms (e.g., Slack, Microsoft Teams).
- Ability to thrive in a fast-paced, dynamic environment with multiple ongoing projects.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $67724- $ 101333.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.