Commerce Marketing Team Lead

About the Team
The Global Business Solutions, SMB Marketing Team's purpose is to make TikTok the most relevant growth platform for small and medium-sized businesses, providing education, guidance, and showcasing success. The SMB Marketing Team works in close collaboration with the SMB Sales and SMB Product teams, becoming the champions of SMB audiences, continually optimizing performance-driven messaging strategies and customer journeys.

The ideal candidate is a dynamic and experienced Commerce Team Lead to drive significant advertising revenue growth across a diverse portfolio of campaigns and strategic initiatives. This role requires a deep understanding of the commerce landscape, both online and offline, and the ability to translate that knowledge into effective advertising strategies that deliver measurable results. Demonstrates a deep understanding of closed and open-loop commerce ecosystems, and can articulate the value and opportunity platforms like TikTok Shops provide. The ideal candidate will be a strategic thinker, a strong leader, and a passionate advocate for their team and our clients. You will be accountable for delivering incremental advertising revenue across a range of commerce vertical initiatives, including scaled marketing campaigns, events, emails, joint partnerships, and more.

Responsibilities
Vertical Strategies:
- Drive company commerce vertical growth through innovative, data-driven marketing strategies.
- Oversee the execution and evolution of vertical-specific GTM strategies, ensuring alignment with business objectives and measurable results.
- Develop efficient processes for understanding the client landscape and identifying opportunities for vertical growth using TikTok advertising solutions.
- Leverage best-in-class insights (seasonality, product trends, external trends) and lead the team in commissioning research to drive revenue growth.
- Foster strong collaboration between Vertical Strategists and key stakeholders (TT Shops team, Marketing Science, Data Science, Sales, Product, Global Industry Strategists).
- Monitor vertical strategy performance, using data and insights to identify improvements and guide optimization for client ad consumption and business goals.

Marketing Campaigns:
- Lead a team to develop and execute scaled go-to-market (GTM) strategies for commerce advertising solutions, aligned with business objectives.
- Lead the team to craft integrated marketing plans (webinars, events, web, social, email, etc.), develop toolkits, joint strategies, and strategic value-add campaigns.
- Partner very closely with Partnership Solutions and TikTok Shops sales, marketing and campaigns teams to maximize impact across commerce (and some non-comm) opportunities in joint strategies and campaigns.
- Own multi-quarter GTM delivery for key seasonal commerce moments (holidays, retail events), maximizing impact, alignment, and revenue.
- Lead the team to monitor campaign performance, analyze data, and report on key metrics and insights to inform strategic decisions and optimize future campaigns.

Marketing Solutions:
- Define and deliver the Commerce Marketing Solutions roadmap on time and aligned with business needs, addressing evergreen, seasonal, and sub-vertical narratives.
- Lead a Content Marketing Solutions Manager to develop key resources (creative solutions, playbooks, campaigns, content strategies, etc.) in partnership with the Marketing Campaigns team.
- Provide thought leadership and key narratives across Commerce industry events (e.g., TikTok World, SXSW).
- Collaborate with Product to define and amplify GTM narratives supporting horizontal SMB initiatives.
- Partner with Global Business Marketing and Global Business Solutions to launch ready-to-use joint narratives.
- Leverage and commission insights from MarSci (in partnership with Vertical Strategists) and other internal teams to ensure narrative relevance and impact across seasons, verticals, and evergreen topics.

Qualifications

Minimum Qualifications
- Bachelor's degree in Marketing, Business, or a related field.
- Experience managing and mentoring high-performing teams.
- Proven track record of success in driving advertising revenue growth, specifically within the commerce sector.
- Deep understanding of online and offline commerce ecosystems, including closed and open-loop models.
- Experience developing and executing GTM strategies.
- Excellent communication, presentation, and interpersonal skills.
- Able to travel to LA, Austin, NY and/or Seattle 1x or more per quarter to build, foster cross functional and immediate team relationships.

Preferred Qualifications
- Posess Leadership Principles:
- Ability to thrive in a very fast-paced environment and effectively manage multiple priorities. Bias toward delivery of outputs in MVP vs waterfall.
- Demonstrate strong performance management skills, setting high standards for your team in terms of results, rigor, and collaboration, while fostering a positive and engaging work environment.
- Possess a proactive mindset, excellent storytelling abilities, and comfort working in ambiguous situations.
- Be highly data-driven, speaking the language of business results, while also possessing a strong creative marketing sensibility and campaign expertise.
- Strong XFN collaborator, representing and surfacing broader business drivers guiding team and company to long-term success.
- Not afraid to get into the data themselves, provide technical review of processes, or get into delivering themselves hands-on.
- Experience with advertising platforms and technologies,

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2 .

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $133000 - $200000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.