At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Growth SMB team is a scaled midmarket sales team that is part of TikTok's Global Business Solutions Division. The focus of this team is to connect TikTok's vibrant and growing creators and users with the brands and businesses they know and love. The Team Lead role is directly responsible for building relationships and helping clients drive business results on TikTok through consultation, education, and support. Ideal candidates will combine an exceptional ability to lead and grow a team of sales professionals, acts as a consultative sales player/coach, and deliver against sales quota. You should have a passion for growing our business exponentially, an outstanding ability to set the strategic vision, and a willingness to develop and execute scaled processes. Success in this position requires strong sales and problem-solving skills, attention to detail, and the ability to thrive in a dynamic environment. This position is full-time and located in our Austin, TX office. We currently offer a hybrid working policy of 4 days in the office and the other working days remotely.
Responsibilities:
- Act as a consultant to develop and grow client relationships with advertisers of all sizes
- Create media plans that deliver against client KPIs
- Monitor, analyze campaign performance and make proactive recommendations to improve results
- Project manage complex media buys with multiple stakeholders, timelines, and assets
- Support and work with Sales on pre-sale research and pitches
- Serve as an external product expert, educating clients and agencies on TikTok ad solutions and best practices.
- Manage measurement strategy and creative execution
- Collaborate with cross-functional teams to ensure successful campaign executions and troubleshoot client issues
- Collect marketplace feedback and insights to guide our advertising strategy and ad offerings

Qualifications

Minimun Qualifications
Experience in an account management and/or client service role within digital marketing and/or advertising
Impeccable attention to detail and highly organized
Self-starter and motivated to learn
Adaptability and strong problem-solving skills

Preferred Qualifications:
Experience with auction-based ad networks
Experience working directly with brand or performance advertisers, including agencies
Experience analyzing campaign delivery, diagnosing and solving technical problems with product and engineering teams
Exceptional verbal and written communication skills and ability to effectively translate technical language to non-technical stakeholders

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2