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Business Training and Development Manager

AT TikTok
TikTok

Business Training and Development Manager

Sydney, Australia

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

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About the Team :
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
This role focuses on empowering our Global Business Solutions leaders and IC's to grow and ensure they have the skills, tools, and confidence to succeed across the talent lifecycle, in a dynamic, fast-paced environment.
You will design and deliver innovative leadership and sales enablement programs that inspire creativity, build capability, transform behaviour change, and drive measurable outcomes. Working in close partnership with the APAC Business Training and Development team, you'll ensure the seamless delivery of Regional programs at scale while embedding Global initiatives tailored for the AUNZ and APAC markets. If you're passionate about growth, leadership, and making a difference, this is the role for you.

Responsibilities :
- Lead Business Training and Development for AUNZ:
- Take ownership of training and development initiatives across the AUNZ market, ensuring they are aligned with both regional strategies and business priorities.
- Empower Sales Leadership Enablement:
- Design and deliver tailored sales leadership programs that align with the TikTok Way of Selling, helping leaders at all levels-from emerging talent to senior vertical leads-unlock their potential and drive results.
- Shape and Execute Learning Strategy:
- Conduct learning needs analyses to identify leadership and sales capability gaps. Collaborate with cross-functional teams to deliver programs that drive meaningful business impact.
- Deliver Regional and Global Enablement Programs:
- Partner with the APAC Business Training and Development team to co-create and scale regional initiatives, embedding global programs within the AUNZ market to ensure relevance and consistency.
- Innovate with Curriculum Design:
- Develop cutting-edge curriculum and educational programs using mixed media, emerging technologies, and collaborative approaches to inspire creativity and ensure measurable outcomes across all delivery methodologies.
- Manage Educational Programs End-to-End:
- Oversee the full program lifecycle, from needs assessment to design, implementation, and evaluation. Ensure initiatives are delivered with operational excellence and drive impact.
- Measure Success:
- Implement robust evaluation processes to assess program effectiveness. Use data-driven insights to improve outcomes and align learning initiatives with TikTok's strategic objectives.
- Stay Ahead of Trends:
- Continuously explore new approaches to learning, leveraging emerging technologies and innovative methods to keep programs engaging and impactful.

Qualifications

Minimum Qualifications :
- Sales Leadership Expertise:
- Proven experience in designing and delivering impactful sales and leadership programs, with measurable success in building capability and driving business outcomes.
- Business Training and Development Mastery:
- A strong track record of managing business training programs, ideally in a dynamic, fast-paced environment within the digital marketing or advertising landscape.
- Curriculum Design and Innovation:
- Exceptional skills in developing cutting-edge, multi-modal learning programs using emerging technologies, collaborative methods, and innovative curriculum design.
- Regional Perspective:
- Experience managing training initiatives across multiple regions (with AUNZ focus), with the ability to balance global frameworks and market needs.
- Operational and Project Management Excellence:
- Strong end-to-end project management skills with a focus on prioritizing, multi-tasking, and delivering complex programs at scale.
- People-Centered Leadership:
- Exceptional interpersonal, coaching, and facilitation skills, with a passion for empowering individuals and teams in dynamic environments.
- Data-Driven Approach:
- Experience using analytics to evaluate program success, identify opportunities for improvement, and align learning initiatives with broader business goals.

Preferred Qualifications
- Digital Marketing Expertise:
- Familiarity with the digital marketing and advertising landscape, with insights into the drivers of success for sales teams in this industry.
- Educational Background:
- Tertiary qualifications in leadership, management, organizational psychology, learning and development, adult education, or equivalent professional experience. Coaching certification is a bonus.
- Passion for Sales Leadership Enablement and Innovation:
- You thrive on building growth opportunities, creating transformational programs, and inspiring creativity and joy in learning.
- Flexibility to Travel:
- A willingness to travel as required to connect with teams and deliver programs in person.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Sydney NSW, Australia
Job ID: TikTok-7443726625387432199
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.