At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities
- Assist the management team in building a real-time monitoring program to ensure optimal staffing levels by performing statistical analysis of incoming volume, forecasting, headcount needs, and historical trend analysis.
- Complete root-cause analysis to determine and quantify reasons for forecast variance and recommend changes to enhance forecast accuracy and effectiveness.
- Serve as the primary point of contact for internal support team on intraday requests.
- Develop scalable, automated dashboards to provide status on key performance goals and initiatives and illustrate and highlight root causes of what impacts attainment of those objectives.
- Assess the methods to calculate and compile various internal metrics and ensure that the source data aligns with the stakeholders' business needs.

Qualifications

Qualifications
Must have a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Data Science, Business Analytics, Statistics, Mathematics, Economics, Finance, or a related quantitative field, and 2 years of related work experience.

Of the required experience, must have 2 years of experience in each of the following:
- Building and maintaining interactive dashboards using Business Intelligence (BI) tools Tableau, Looker, or Microsoft PowerBI to measure organizational effectiveness by tracking KPIs (key performance indicators);
- Conducting statistical analysis using Python to discover patterns and make actionable recommendations to business for improvement;
- Analyzing large quantities of data by writing performant queries in PostgreSQL with window function, nested queries, CTE, multiple joins, and lateral view explode, and visualizing data results with graphs and charts, and presenting results to stakeholders to help make data-informed decisions; and
- Utilizing Statistical techniques correlation analysis (Pearson, Spearman, or Kendall), significance test (t-test or ANOVA), A/B testing, and linear regression model.

Type: Full time, 40 hours/week
Location: San Jose, CA
Salary Range: $107682 - $177778 per year

To Apply, click the apply button below. Contact lpresumes@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@TikTok.com.

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $107682 - $177778 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.