At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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Team Introduction
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2025.

Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
-Support teams in responding to, investigating, managing and resolving high-impact brand-related incidents and escalations around product authenticity and safety issues.
-Build and maintain strong relationships with government officials, agencies, and key stakeholders. Cultivate a network of contacts to support the organization's advocacy efforts.
-Collaborate with industry associations, advocacy groups, and coalitions to advance common goals and objectives.
-Build and maintain an effective network in support of E-commerce Brand protection program both internally (e.g. key business representatives, Intellectual Property Legal, public relations, communications, marketing teams), and externally through brand diplomacy, conferences, networking opportunities, workshops, etc.
-Plan and roll out events and activities to promote awareness of TikTok shopping's Intellectual Property Rights protection program for internal and external stakeholders. While closely monitoring media and global events to anticipate and mitigate potential brand-related risks.

Qualifications

Minimum Qualifications:
-Masters degree in political science, public policy, law, or a related field
-Demonstrated ability to build and maintain relationships with government officials and external stakeholders
-Previous experience in government relations, public affairs, brand relations or a related field, with a proven track record of successful advocacy efforts
-Analytical thinking and the ability to translate complex policy issues into actionable strategies, proficiency in research and analysis of legislative and regulatory issues, and excellent communication, negotiation, and interpersonal skills

Preferred Qualifications:
-Understanding of government and agency structures, legislative processes, and Intellectual Property and Brand Protection regulatory frameworks

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $125400 - $139333 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.