Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
TikTok's SMB (Small and Midsize Business) Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.
Responsibilities
- Manage a portfolio of SMB advertisers and drive incremental growth for TikTok;
- Develop relationships and serve as a strategic partner with advertisers to optimise their advertising on TikTok;
- Conduct analysis across market trends, revenue growth and product adoption to optimise your portfolio growth strategy;
- Lead scaled sales initiatives across the entire SMB portfolio;
- Create optimisation strategies for your clients. The strategies can include:
1. TikTok Creative tips and best practices;
2. Advertising performance recommendations (bidding, budget, targeting, etc);
3. Educating clients and building strong value propositions for advertising on TikTok.
- Report business metrics with internal stakeholders;
- Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)
Qualifications
Minimum Qualifications:
- Minimum 5 years experience as an Account Manager in digital advertising/tech industry;
- Comfortable managing a portfolio of SMB clients with multiple revenue and product KPIs;
- Strong analytical and problem solving ability;
- Strong attention to detail and a proven ability to manage multiple priorities and meet deadlines;
- Strong understanding of the digital ads market across AUNZ and the APAC region;
Preferred Qualifications
- Experienced working in a fast-paced environment;
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders;
- Fast learner, self starter and able to work well individually and as a team.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.