Responsibilities
The LIVE Operations team is dedicated to optimizing all aspects of TikTok LIVE. From content strategy, monetization, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike.
In this role you will be a key driver for our LIVE Operations. You will build and manage a high-performing team, set the vision and strategy for how your team will help us bring additional higher-quality content onto TikTok LIVE, and execute towards these goals.
Responsibilities:
- Team leadership: Lead a high-performing team to ensure the continued success in your operations area
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- Strategy, structure and processes: Set the vision, and develop, implement and continuously refine strategies that drive TikTok LIVE revenue in your operations area, as well as supporting structures and processes to enable business success
- Execution: Own & manage day-to-day execution, focusing on results delivered and impact achieved for both short- and long-term company metric-driven targets
- Performance Monitoring: Create & optimize data infrastructure, and regularly monitor and analyze the performance of your operations area, using data as well as qualitative insights
- Leverage data & insights to inform strategy, development and monetization across multiple formats and creator groups. Create impact by identifying trends, brainstorming aspirational ideas, and engaging with partners to match their strengths with platform's unique needs.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above.
- 5+ years or more of work experience, preferably but not necessarily in sectors related to live-streaming, video-sharing, social media, tech, or start-ups, showcasing a deep understanding of industry intricacies and market nuances.
- Proven track record in sales and/or business development, demonstrating a strong understanding of market dynamics and customer needs, as well as a result-oriented approach with a track record of achieving targets.
- Rich experience in team management, building teams and setting assessment indicators. Experience working in multinational company management and experience in multinational team management is a plus.
- Adeptness at creating and executing comprehensive BD strategies that align with business objectives, resulting in strong business results.
- Exceptional communication skills with the ability to articulate concepts and value propositions, and negotiate effectively while fostering long-term relationships.
- Strong analytical abilities to assess market trends, competitor landscapes, and opportunities for TikTok LIVE's expansion within the creator network realm.
- Fluent in English and Spanish, to effectively manage Spanish-speaking agencies.
Preferred Qualifications:
- More than 5 years of experience in the livestreaming industry or content creation industry. Key account sales management experience or channel sales management experience is also acceptable.
- Experience in content channel partner building or agency partner building. Understand how to open up channel networks for new markets, how to select channel partners, and how to manage partners.
- Strong analytic skills, proficient in financial report analysis, familiar with financial budgets and have a deep understanding of financial indicators.
- A history of repeatedly hitting commercial targets
- Logical and data-driven problem solver who can down complex issues into their component parts
- Project management skills that enable you to drive cross-functional projects from idea to complete
- Prior experience in community building with deep understanding of social and online platforms
- Deep understanding of the content monetization industry, proven success in creator operations and event operations.