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Agency Acceleration/Incubation Manager - TikTok LIVE - Milan

AT TikTok
TikTok

Agency Acceleration/Incubation Manager - TikTok LIVE - Milan

Milan, Italy

Responsibilities

The LIVE Operations team is passionate about all things TikTok LIVE. Our mission is to champion and optimize TikTok LIVE by collaborating with creators and agencies to create a vibrant, fun, and safe space for users while driving business growth.

This role offers an opportunity to shape the future of TikTok LIVE through strategic agency growth and creative business solutions. Join us to drive impactful change in the live-streaming space!

Responsibilities:
Strategy, Structure, and Processes:
- Develop, implement, and refine strategies to manage, support, and grow Italian agency partners of all sizes to drive TikTok LIVE revenue.
- Design and maintain structures and processes to ensure the successful implementation of these strategies.

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Performance Monitoring:
- Build and optimize data infrastructure to monitor agency performance effectively.
- Analyze both quantitative data and qualitative insights to provide actionable recommendations for agencies.
Portfolio Management:
- Define evaluation criteria for agency partners to guide strategic management actions.
- Determine agency placement, including transitions to the Key Account team or other tailored engagement models.
Engagement, Education, and Support:
- Build strong, scalable agency relationships through regular communication, training, events, and operational support.
- Refine engagement strategies to improve operational effectiveness and foster business growth for agency partners.
Operational Policy Support:
- Collaborate with cross-functional teams to create regional operational policies, contracts, and educational resources tailored to Italian agency needs.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above.
- At least 3 years of experience in industries such as live-streaming, social media, tech, video-sharing, or start-ups, with a strong grasp of market trends and operational strategies.
- Proven sales or account management background with a focus on achieving targets and a strong understanding of customer and market dynamics.
- Skilled at developing and executing comprehensive account management strategies that align with business objectives to deliver measurable outcomes.
- Fluent in Italian to effectively communicate with Italian agency partners.

Preferred Qualifications:
- Background in Ads sales/live streaming, showcasing strong communication and negotiation skills.
- Familiarity with business operations and an understanding of company management principles.
Knowledge of Douyin operational models and ecosystems, with experience in similar platforms being a plus.

#LI-SS11

Client-provided location(s): Milan, Metropolitan City of Milan, Italy
Job ID: TikTok-7444980703093344519
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.