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ADSEO Safety Ops Team Leader

AT TikTok
TikTok

ADSEO Safety Ops Team Leader

Kuala Lumpur, Malaysia

Responsibilities

About the team
As the Safety Labelling Team Lead, you will be responsible for managing the overall quality of labelling by establishing effective strategies, frameworks and processes. You will manage a team of quality assurance specialists and drive continuous improvements by evaluating key project metrics. Additionally, you will play a key role in ensuring a strong understanding of labelling policies within your team and relevant cross-functional stakeholders in the business.

Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

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Responsibilities
1. Grow the labeling team and oversee their day-to-day management
2. Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality
3. Strengthen the team's understanding of labeling policies and the target of labeling
4. Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations
5. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news

Qualifications

Minimum Qualifications
1. Bachelor's Degree or equivalent education/experience, advanced degree is preferred
2. 3+ years experience working on content quality or safety in a major tech or media company
3. Minimum 1 year working experience in team management

Preferred Qualifications
1. Deep understanding of online safety, privacy, and expression issues
2. Strong attention to details and ability to work independently
3. Possesses good interpersonal skills
4. Proficient in English.
5. Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
6. Your resilience and commitment to self-care to manage the emotional demands of the role.

Client-provided location(s): Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job ID: TikTok-7333530567952894234
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.