At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
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About
The Global Product & RD team is building up core TikTok products to ensure TikTok continues the growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more.
The Global Product team is growing exponentially. The business lines are ranging from Monetization Technology, Data, Machine Learning, System, Infrastructure, AR Effects, Security Technology and more.

About the team
TikTok Core Product team's goal is to provide the best user experiences to create, consume, and enjoy content on TikTok. As part of the Core Product team at TikTok, this team is focused on improving reliability, scalability, and security of TikTok account structure. We are looking for a Product Manager to lead account initiatives, run the full stack from infrastructure to applications and grow TikTok ecosystem accounts to a new level.

Responsibilities:
1. Partner with teams in Security Product, Global Security Organization, Privacy Organization, Risk Control Organization to define architecture and key performance indicators ("KPIs") of company security incident response.
2. Drive operational excellence by capturing and analyzing user and team feedback, data from KPIs and other sources to inform and implement changes to incident response processes.
3. Communicate risk and status clearly and succinctly to security and product leadership with a framework for evaluating resolution options, as well as roles and responsibilities of partner teams.
4. Develop educational tools and training to ensure alignment amongst partner teams for incident response programs as well as user education.
5. Experience managing and/or creating programs for regular assessments of enforcement decision-making to improve operational excellence with measureable results that inform product decision-making.
6. Define and manage operating budget and efficiency metrics for review programs related to user experience of security and integrity products.

Qualifications

Minimum Qualifications:
1. 3 years + working experience, bachelor and above, use English as a working language;
2. Familiar with business process management and requirement analysis;
3. Familiarity with security and emergency response processes and program development;
4. Excellent coordination and communication skills, capable of cross-team collaboration and leadership communication;
5. Strong analytical and problem-solving abilities;
6. Have a deep understanding of account security, cybersecurity, information security or a relevant field in technology, security and digital identity.

Preferred Qualifications:
1. Experience in operations management and process optimization at a large technology company is preferred.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $120650 - $223250 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.