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Team Introduction
The Global E-Commerce US Operation team aims to deliver high-quality products with a unique customer experience via TikTok. The role is responsible for growing TikTok Shop Partners to provide full-suite solutions to sellers, creators, and buyers and thrive in the TikTok e-commerce business in the US.

With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our e-commerce operations team in the US to build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2025.

Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Performance Analysis:
- Collect and analyze data from TSP business and live sessions to identify trends and areas for improvement.
- Assist in preparing performance reports and presentations for internal and external stakeholders.
- Help develop recommendations based on data insights to enhance TSP live streaming performance.
- Live Operations Assistance:
- Support the planning, execution, and optimization of TikTok Shop LIVE sessions.
- Monitor live session metrics and compile performance reports for analysis.
- Assist in the coordination of online and offline workshops and training sessions.
- Communication and Collaboration:
- Assist in drafting and sending communications to TSPs, including updates, reminders, and feedback.
- Facilitate effective communication between TSPs and internal teams to ensure smooth operations.
- Participate in team meetings and contribute to discussions on strategy and process improvements.

Qualifications

Minimum Qualifications:
- MBA with a graduation date before end of 2025
- Analytical mindset with the ability to collect and analyze data. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with data analysis tools.
- Detail-oriented and highly organized. Ability to multitask and manage time effectively in a fast-paced environment.
- Strong communication and interpersonal skills. Dedicated to providing excellent service to clients and partners.

Preferred Qualifications:
- Prior experience in internships or part-time roles related to account management, marketing, or e-commerce is a plus.
- Understanding social media platforms and live streaming is beneficial but not required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $112860 - $125400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.