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Voice Engineer Associate

AT TIAA
TIAA

Voice Engineer Associate

Pune, India

Senior, Network Engg
The Senior Network Engineer job performs installation, configuration, and maintenance of information technology (IT) systems software and hardware for multi-user server computers. Working independently under general supervision, this job maintains end user needs by ensuring the uptime; performance, resource availability, and security of the computers are within established operational guidelines. This job also uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms


Key Responsibilities and Duties

  • Performs routine analysis during normal information technology (IT) Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.

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  • Supports the acquiring, installing, and upgrading computer components and software and planning for service outages and other problems.

  • Maintains the automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.

  • Implements domain solutions and executes changes in line with the implementation plan.

  • Helps senior domain administrators with trouble shooting of day-to-day domain issues.

  • Configures servers and associated routers to ensure their smooth and reliable operation.

  • Creates documentation as it relates to domain configuration, routing, processes, and service records.

  • Updates current documentation of all equipment under operational control.
  • Educational Requirements
    • University (Degree) Preferred
    Work Experience
    • 2+ Years Required; 3+ Years Preferred
    Physical Requirements
    • Physical Requirements: Sedentary Work

    Career Level
    6IC

    6IC

    _________________

    Company Overview

    TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. 
    Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

    If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

    Phone: (800) 842-2755

    Email: accessibility.support@tiaa.org

    Privacy Notices

    For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.

    For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.

    For all other residents, click here to access the Applicant Privacy Notice.

    Client-provided location(s): Pune, Maharashtra, India
    Job ID: e6f08d7526ec7ccbd6d61992654bcd767450e569bd9800a2b42b754571428cfe
    Employment Type: Other