Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
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We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world's most innovative fintechs, and the Financial Times recognised us as one of Europe's fastest-growing companies in 2023.
We're looking for an energetic, driven individual to join our Facilities team as a Junior Barista and Facilities Assistant. If you have experience working in a customer-facing role and are now seeking a full-time position, this could be the perfect opportunity for you. Some barista experience is a plus, but it's not essential - we'll provide all the training you need.
Duties
- Prepare and serve a variety of coffee and tea beverages (don't worry, we'll teach you everything you need to know!).
- Operate and maintain coffee equipment, performing regular cleaning and basic troubleshooting as needed.
- Manage inventory levels of coffee supplies, ensuring orders are made in a timely fashion, with a focus on cost reduction.
- Help maintain a safe, clean, and healthy work environment by following health and safety guidelines.
- Stay up-to-date with current coffee trends, brewing techniques, and the latest equipment to continuously improve beverage quality.
- Provide friendly, efficient service to employees, fostering a welcoming atmosphere.
- Collaborate with the facilities team to ensure smooth operations, proactively enhancing the employee and visitor experience.
- Support reception duties, including logging parcels, activating/deactivating pass cards, maintaining documentation, and welcoming visitors.
- Monitor and respond to Facilities Jira tickets, driving tasks through to resolution.
- Assist with setting up the main events space, 'Think Tank', and terraces for special events.
- Collaborate with team members to host coffee-related events or workshops that enhance the workplace experience.
- Ensure fridges, snack/coffee stations, and stationery cupboards are fully stocked.
- Contribute to a positive team environment, always ready to lend a hand with various tasks.
Requirements
Essential
- Enthusiasm and a strong work ethic - we're looking for someone ready to learn and get involved.
- A positive, can-do attitude with a passion for excellent customer service.
- Strong communication skills and a friendly, outgoing personality.
- Some experience working in a customer-facing role.
- Willingness to learn new skills, including coffee brewing and facilities management.
- Attention to detail and pride in delivering high-quality service.
- Flexibility to work different shifts across both Barista and Facilities roles.
- Basic computer skills.
This role is paying £27,352-£29,000.
Benefits
- Highly competitive salary
- Pension plan (match up to 7%)
- Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
- Shared parental leave (matched to our maternity leave for the same point in time)
- 25 days holiday and bank holidays
- Cycle-to-work scheme
- Electric car scheme
- Season ticket loan
- Access to outstanding learning materials and courses
- Sports and hobby clubs, subsidised by Thought Machine
- All the latest tech you need
- Start the day properly with fresh fruit and cereals
- Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
- A talented and experienced team as your colleagues
- An environment where we encourage learning and progress
- Two charity days a year
- Weekly food pop-up
Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company.
We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.