Telesales Executive
The Telesales Executive is responsible for the sale of delegate tickets for Asian Legal Business events within allocated industries and markets. You will grow delegate sales revenue by identifying potential new clients, cold calling prospective customers, managing customer enquiries, conducting sales calls, negotiating and closing delegate registrations.
About the Role
As a Telesales Executive, you will be responsible for the following:
- Client Outreach: Contact existing and prospective clients via phone or email to generate delegate sales for events.
- Lead Generation: Build new leads and secure additional sales by identifying potential clients.
- Sales Presentation: Deliver persuasive sales talks to promote event tickets, highlighting key value propositions.
- Customer Service: Provide excellent service by explaining event details, addressing inquiries, and supporting clients throughout the sales process.
- Order Management: Collect customer information, process orders, and maintain accurate records in the registration system.
- Lead Tracking: Manage a sales pipeline by tracking prospects' details, purchases, and conversion status.
- Revenue Targets: Achieve and exceed sales targets, providing timely reports and collaborating with teams to improve services.
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About You
As a Telesales Executive, you should possess the following:
- Minimum 3 years relevant experience in telesales with sales targets required.
- Independent, results driven, and customer focused in a fast-moving environment
- Ability to pick up key points in a programme agenda, build rapport with key customers and communicate clearly and fluently.
- Fluent in English is a requirement, fluency in other Asian languages is an advantage.
- Preference for candidates with experience in event/ exhibition delegate sales and/ or in publishing subscription sales
- Based in Singapore.
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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