Senior Deal Desk Consultant - Thomson Reuters

We anticipate the successful candidate being based in London, UK. Other European locations may be considered.

Great communicator? Want to combine your commercial and problem solving skills to ensure our sales teams are making the best deals with the most efficient processes? This might be the role for you.

The Deal Desk team are the strategic partners and advisors to Thomson Reuters' Go-To-Market /teams. We facilitate the deal structures and requests that our clients demand and factor this into Thomson Reuters' wider commercial strategies. We drive scale within the Go-To-Market functions whilst creating efficiencies, profitability, and enables effective governance, allowing our Sales teams to focus primarily on selling.

• Serve as the go-to trusted advisor for the Sales teams. You'll solve complex commercial problems, enacting deal strategy through the deal process and coordinating the execution of deals through internal process and systems.
• Serve as an expert in advanced Deal Desk activities, educating Sales teams on changes in processes, policies, and best practices to improve performance of the sales cycle, releasing Sales capacity to core sales activities.
• Lead ongoing and month end reporting as well as other activities to drive data driven decisions.
• Lead projects with cross-functional teams in support of executing selling activities, in the roll-out of new and enhanced product releases and policies, and in the improvement in processes
• Ensure governance is in place so that Sales teams are operating within the Rules of Engagement and Commercial Policy. Working directly and partnering with cross-functional teams to drive effective governance for TR and its policies.
• Understand end-to-end processes and serve as an expert on the roles and responsibilities of cross-functional support teams. You'll ensure issues are resolved quickly, and will identify, scope, and deliver process and systems/automation improvements in operations for the Sales cycle.
• Serves as a coach and mentor to other team members, assisting with on-boarding, day-to-day training, coaching, and collaborating to solve commercial problems. You'll take ownership and program manage issue that are barriers to closing deals effectively, drive resolution across all back-office teams.

• Experience of managing and improving processes across a sales cycle, customer contracting or managing complex commercial projects.
• A strong commercial background and analytical approach to processes and problems within a sales cycle. You'll bring a track record in supporting customer contracting activities and excellent interpersonal and communication skills.
• Excellent partnership skills with the ability to collaborate with different functional groups, in different regions, across cultures where face to face opportunities are minimal.
• The ability to work in complex matrix environment within a team or as a single contributor.
• Strong business acumen, organizational, time management skills and attention to detail
• Ability to effectively evolve the status quo and enhance working practices, allowing teams to focus on and execute against agreed OKRs.
• The ability to work in unstructured environments and ensure that deadlines are hit.
• Experience with Salesforce, Order Capture, SAP and Oracle is a plus
• Ability to process a high volume of transactions with accuracy and integrity.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.