Do you have a passion for tackling complex technical challenges in a dynamic cloud environment? Join our team!

Thomson Reuters is transforming how it supports the technology products and platforms delivered to our customers worldwide. The Legal Service Management team is seeking an Azure Cloud Engineer (SRE) to join our team in Eagan, MN. This team is at the heart of supporting applications within Thomson Reuters' Legal and Risk/Fraud segments.

About the Role

In this opportunity as an Azure Cloud Engineer (SRE), you will:

• Provision Azure resources by deploying and maintaining Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and other server software. Leverage deployment automation tools and custom deployment scripts appropriately.
• Administer identity and access management leveraging Least Privileged Access approach. This includes management of Azure subscription role access controls, Active Directory, key vaults, Single Sign On, Security Assertion Markup Language (SAML), and cryptographic certificates.
• Monitor and maintain Azure resources. This includes setting applicable monitoring thresholds and alerts, and ensuring appropriate events are logged. Ensure vulnerability scans are in place, running regularly, and results appropriately acted upon.
• Oversee cloud security and threat management. This includes managing Cisco firewalls and site-to-site Virtual Private Network (VPN), Azure's Network Security Groups (NSG), network routing tables, and Domain Name System (DNS).
• Manage and monitor backup and recovery systems, including facilitation of an annual disaster recovery exercise.
• Act as a product Subject Matter Expert (SME) with other teams across the enterprise and product customers. Respond to inquiries, initiate technical discussions, and actively participate in technical forums.
• Create and manage storage accounts. Monitor data utilization and performance. Participate in data destruction activities appropriately.
• Proactively monitor system performance and respond to alerts promptly to meet or exceed high availability goals (Datadog, cloud audit trail).
• Document system designs and operational procedures, ensuring they are up-to-date and accessible (Lucid, Microsoft Office 365, Microsoft SharePoint, Microsoft Teams).
• Participate in the evaluation of emerging technologies and tools, recommending solutions that drive innovation and technical excellence.
• Leverage AI/ML technologies to enhance automation, improve system diagnostics, and optimize operational workflows.
• Implement security measures and compliance protocols to safeguard our systems and data.
• Provide troubleshooting and technical support.
• Collaborate with software development, QA, and product teams to align requirements and expedite software releases (Datadog Synthetics, Selenium).
• Effectively articulate complex problems, concepts, and solutions to varied audiences.
• Drive improvements in productivity, quality, and reliability.

• Bachelor's degree or equivalent required, Computer Science or related technical degree preferred.
• 3 years of relevant experience in software development and/or technology infrastructure and operations.
• Experience managing Azure cloud infrastructure services with proven success in the following areas:
  
  
  • Microsoft Azure Active Directory, Active Directory interconnections, and RBAC.
  • Azure networking including site-to-site VPN, subnetting, vnets, routing, Network Address Translation (NAT), and DNS.
  • Azure storage accounts, disk performance and encryption, disk redundancy and striping.
  • Azure resource utilization and consumption, baselines, alerts, and metrics.
  • Azure authentication technologies (including SAML).
  • Azure security safeguards and controls.
  • Microsoft SQL Server in Azure.
• Strong working knowledge in sizing, deploying, and automating VM creation and management in a high-availability environment.
• Ability to quickly and effectively react to daily threats from external and internal sources.
• Strong organizational and collaboration skills with the ability to effectively manage multiple priorities, facilitate discussions, obtain consensus, and resolve conflicts.
• Ability to treat confidential information with appropriate discretion.
• Proven analytical problem-solving skills and the ability to adapt to a rapidly changing environment.
• Excellent verbal and written communication skills and the ability to collaborate effectively across diverse teams.
• A strong drive to learn and apply new technologies as industry trends and best practices evolve in the Cloud Engineering and Site Reliability spaces.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.