Variety and Challenge. Growth and Opportunity.
In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.
Welcome to TJX, a Fortune 100 company and the world's leading off-price retailer of clothing and homeware worldwide. Our retail chains include TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the United Kingdom; TK Maxx in Australia; TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the United States; and Winners, HomeSense and Marshalls in Canada. In 2018, TJX had over $35 billion in sales, more than 4000 shops and 249,000 Associates. As a retailer committed to growth, success is always in style at TJX!
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JOB SUMMARY
The Loss Prevention Technical Security Project Manager is responsible for managing all Technical and Physical Security matters across a given TJX Europe geography, in order to protect the Associates, Assets and Brand of TJX Europe.
This is achieved through a combined skillset of excellent business partnering with numerous internal and external stakeholders, strong influencing skills and advanced levels of technical expertise to both design and implement suitable solutions, manage large scale, complex projects and diagnose and resolve issues of a day-to-day nature.
This role is field based, with up to 50% travel expected.
KEY RESPONSIBILITIES
/ Effectively lead Physical Security projects of varying scale and complexity, ensuring all project objectives (budget, timeline, resource) are met.
/ Build and maintain strong and engaging partnerships with key stakeholders and other Project Managers.
/ Lead others including Construction, IT, field Loss Prevention, HR and 3rd party security integrators to achieve project goals. / Using technical software and specialist knowledge of systems, equipment and risks, design appropriate Physical Security systems to ensure consistency across TJX, be these new stores, remodels, relocations or one-off buildings.
/ Project manage and oversee the installation of Physical Security systems in new stores, remodels, relocations and one-off sites.
/ Ensure all technical equipment and systems deployed are to TJX standard, appropriate and compliant.
/ Combine specialist technical security and IT networking knowledge to partner with TJX IT to ensure systems are performing as expected, with limited down time, providing solutions where necessary.
/ Regularly conduct Health checks to ensure the stability and consistency of key Technical Security Systems, especially those on the Genetec platform, including but not limited to, CCTV, Access Control, Intruder Alarms, Intercoms and Public Announcements.
/ Manage all TJX Europe Physical and Technical Security systems in designated countries on a day-to-day basis, facilitating discussion and meetings between sites and 3rd party Account managers and engineers as appropriate.
/ Provide on-site/remote application/systems support as required, via remote desktop admin connections/local Windows admin/Ericom access as appropriate
/ Verify relevant Capex and Purchase Orders raised for equipment/services ensuring that expenditure is within appropriate budget
/ Interrogate relevant invoices in accordance with purchasing policy ensuring all charges from service providers are accurate and reflect completed works. Resolve queries, challenge vendors and escalate where appropriate. Partner with ECLP Finance team to ensure prompt payment
/ Using relevant available information, identify areas of risk to the business, research technical solutions, develop business cases and financial justification to relevant stakeholders
/ Assist in the management of trials where necessary to prove the technologies meet the required objective and provide analysis along with conclusions and recommendations to stakeholders
/ Develop Upgrade strategies to ensure maximum return on investment is gained from physical security assets
/ Working with key stakeholders and suppliers design, create and keep updated user guides and training materials, to ensure operational best practice regarding use of all physical security systems.
/ Writes, or contributes to the writing of, System Concept Descriptions, User Guides, IT Knowledge Articles etc.
/ Maintains own knowledge on new and emerging technology and innovation, identifying opportunities to innovate and digitalise
/ Manages expectations within workflow at all levels to update on progress. Can think future to ensure risks or derailers are identified early and prioritised.
KEY SKILLS, KNOWELDGE & EXPERIENCE
• A minimum of 3 - 5 years' experience working in a role based in Physical/Technical Security.
• Demonstrable knowledge of Physical and Technical Security Systems, including but not limited to: IP Networked CCTV, Intruder Alarms, EAS systems and Access Control - Knowledge of the Genetec platform a distinct advantage
• Experience in understanding complexity of working across multiple jurisdictions • Strong communication skills with ability to portray technical knowledge to business partners with varying degrees of understanding
• Strong organisational skills with ability to work to tight deadlines, act on own initiative in a logical and decisive manner
• A creative problem solver and team builder
• Ability to lead and deliver results through others
• High degree of integrity
• Strong PC Skills (Microsoft Office Applications, CAD advantageous)
• If English is birth language, then a language skill in German, Polish or Dutch would be advantageous
• Full UK / European Driving Licence
• Willingness to travel internationally, plus in-country, sometimes at short notice
• Can operate in or with a matrixed environment
At TJX Europe we're committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It's the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.
We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It's our way of empowering you to make your career here.