Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Manager of Logistics Ops Control & Governance

AT The TJX Companies, Inc.
The TJX Companies, Inc.

Manager of Logistics Ops Control & Governance

Marlborough, MA

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: 400 Value Way Marlborough MA 01752

Manager of Logistics Operational Controls and Governance

What you'll discover

  • Inclusive culture and career growth opportunities
  • Global Organization which collaborates across U.S., Canada, Europe, Australia and India
  • Challenging, collaborative, and team-based environment

Want more jobs like this?

Get jobs in Marlborough, MA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

What you'll do

The Manager of Logistics Operational Controls and Governance is responsible for driving operational compliance and processes to ensure timely and proper validations and processes for all domestic operational areas. Having a strong understanding of TJX supply chain operations, contract structures, financial processes and data structures, the Manager of Logistics Operational Controls and Governance will lead a team to support product flow through analytical support, continuous improvement, compliance, systems administration operational governance across all areas of responsibility.

  • Manages exceptions in Blue Yonder Transportation Management System (TMS) related to the movement of TJX domestic merchandise.
  • Streamline invoice process by creating consistency, recommending contract language changes, increasing visibility, and identifying cost savings opportunities. Partner with freight pay team to support efforts.
  • Partners closely with Strategy & Analytics team to create meaningful, concise, and automated reporting that supports strategic decision making across the organization.
  • Proactively analyzes operational data and develop trend results into clear and concise analysis and action items that can be shared with key stakeholders.
  • Partner with Operations, Carrier Management, and the EDI team to design and implement corrective action plans amongst carriers and 3PL providers to ensure improvement in EDI data accuracy and operational efficiency in alignment with the EDI Systems team.
  • Manage, coach and mentor direct reports for successful execution of day-to-day responsibilities.
  • Support continuous improvement regarding standard operating procedures (SOPs) and 3PL/carrier communication.

Minimum Qualifications

  • 5-8 years logistics or supply chain operational experience
  • 3-5 years management experience
  • Operational management acumen
  • Supply chain industry knowledge ideally in the transportation space
  • High degree of comfort operating in the grey
  • Ability to convert strategy to execution and measure delivery progress against plan
  • Problem solving and root cause analysis experience
  • Excellent communication skills; storytelling across organizational hierarchy
  • Exemplary critical and creative thinking / problem solving abilities, including strong organization and follow-through skills
  • Demonstrated people leadership and development capabilities
  • Desire to learn a broad and complicated domain supported by a large and dynamic team; initiative required

This position has a starting salary range of $111,300 to $144,800 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

This position is eligible for an annual incentive as well as long-term incentives.

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 400 Value Way Marlborough MA 01752

Client-provided location(s): Marlborough, MA, USA
Job ID: TJX-TJCOGLOBAL2293841EXTERNALENGLOBAL
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program