All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that's just how we like it. Every shift is a new opportunity to Discover Different - and support each other along the way.

• Associate/Labor Relations:
  • Promote a positive work environment by managing conflicts through timely and effective resolution. Conduct internal investigations (as assigned) to include case intake, preparation, and witness and subject interviews, and complete investigation reports. Present case findings to the Human Resources Business Partner II and/or Sr. Human Resources Business Partner for final recommendation.
  • Union contract administration: Advising all levels of associates on company policies, procedures, union contract, and benefit programs. Provide counseling and recommend resolution to associate/supervisory union and non-union issues.
  • Ensure Open Door, diversity and other values related issues are resolved effectively. Conduct interventions, fact-findings and resolve conflicts as they arise. Counsel and provide referral resources for work-life balance (TJX Associate Assistance Program).
  • Provides coaching, facilitates discussions and makes recommendations for non-exempt associates' and D/C Supervisors' development needs.
  • Facilitates labor management meetings & associate engagement events.
• Legal Compliance:
  • Ensures compliance with state, local and federal laws and company policies. Adherence to record compliance, retention and HRIS system tracking.
  • Supports Payroll, Leave of Absence/ADA administration, termination process and exit interviews.
  • Ensures the effective training and development of supervisors and associates on the floor.
• Recruitment/L&D:
  • Conducts new hire orientations as needed. Delivers, monitors, coaches and guides technical and nontechnical training for Distribution Center Supervisors and non-exempt associates.
  • Consults with coach trainers, D/C Supervisors and associates on the floor to follow up on operational issues, such as work methods, productivity and new hire follow-up.
  • Meets with the DC Management team to understand business goals and anticipate future staffing needs. Plans appropriately to ensure DC staffing levels are met.
  • Proactively strategizes with management to recruit new hires based on production requirements. Sources, interviews, and selects external candidates up to Supervisory level.
  • As appropriate, administers internal recruitment and selection process including bargaining unit positions. Proactively develops and implements alternative staffing sources and represents the Company at job fairs.
• HR Metrics:
  • Generate and analyze HR metrics to monitor HR's performance and take appropriate action to leverage areas of strength and address gaps/opportunities. Monitor and conduct attrition trend analysis and develop retention strategies.
  • Performance Management: Coach/counsel supervisors on linking individual and organizational goals, clarifying performance expectations and accountabilities.
• Community Relations: Support Community Relations and morale building activities.
• Cross Training: Cross trained: Payroll and Benefits Back up (Kronos & Oracle).
• Communication:
  • Effectively influence and communicate (verbally & written) when interacting with associates, and all levels of leadership.
• Customer Service:
  • Be responsive, demonstrate strong business acumen, and maintain excellent customer satisfaction levels regarding HR support.
• Change Management:
  • Work with the business to proactively assess, plan for and navigate the organization through change to achieve desired business results. Support leadership and operational changes by partnering with HR Management and/or Learning & Development to implement organizational development and effectiveness initiatives.

• Bachelor's degree or equivalent job experience; 2-4 years Generalist experience.
• Knowledge of recruitment strategies and techniques, employment agency methods and operations, developed skill in interviewing techniques.
• Knowledge of HR/labor laws, proven ability to handle confidential information Solid verbal and nonverbal communications skills, good interpersonal skills, coaching and counseling skills.
• Knowledge of HRIS and Payroll Systems, Kronos and Oracle preferred
• Flexibility to work varying shifts based on business needs/vacation coverage.
• Bilingual in Spanish a plus.