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Email Marketing Supervisor

AT The TJX Companies, Inc.
The TJX Companies, Inc.

Email Marketing Supervisor

Framingham, MA

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Email Supervisor, Lifecycle Marketing

The Opportunity: Contribute To The Growth Of Your Career.

The Email Supervisor, Lifecycle Marketing supports the Loyalty & Lifecycle Marketing manager in the development and program leadership of automated email marketing campaigns and other one to one communication to achieve brand goals and drive traffic online and in store. This is a high growth area that will develop our ability to consistently optimize and drive the revenue contribution of the automated program.

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Who We Are Looking For: You.

  • Partners with the Media & Digital Marketing team, Brand Marketing teams, and Digital Experience team to develop effective communication tactics and outstanding user experiences
  • Partners externally with third parties and monitors the competitive email landscape as well as email trends and standard processes. Make recommendations for campaign improvement based on observations
  • Work cross-functionally with Brand Creative, Brand Marketing, Dev/Coding, and Customer Insights & Analytics to support email execution
  • Lead all aspects of the email production process to ensure process efficiency and timely, accurate deployment of email campaigns
  • Assists Manager in developing a testing roadmap and optimization plan for each channel.
  • Assists Manager with the development of campaign segmentation and prioritization
  • Partners with brand teams on execution of A/B email testing and monitoring
  • Monitor the deployment of email marketing campaigns
  • Participate in cross functional sharing in development of email center of excellence
  • Use third party email service provider and web analytics provider reporting tools to capture and analyze results
  • Build weekly & monthly reports to analyze and assess the performance of new programs & projects
  • Build daily, weekly and monthly email campaign results reports and make recommendations for optimizations

Qualifications

  • 3+ years' experience working in a technical email role
  • Bachelor's Degree in Business or related field
  • Experience with ESPs (Adobe Analytics, SQL & Liquid Script, scripting and HTML)
  • Great teammate who is collaborative while being an effective communicator working cross functionally
  • Ability to work with and influence at all levels of the organization
  • Comfortable working with tight deadlines and working "in the gray"
  • Excellent project management skills
  • Strong ability to developing key reports, analyze data, develop insights and present it to a variety of collaborators
  • Results driven, detail oriented, and self-motivated
  • Track record of training others and able to help upskill team members
  • Experience with Microsoft Office suite is required, particularly Excel

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:
770 Cochituate Rd

Location:
USA Home Office Framingham MA 770 Cochituate Rd

This position has a starting salary range of $74,500.00 to $95,000.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Client-provided location(s): Framingham, MA, USA
Job ID: TJX-TJCOGLOBALREQ149EXTERNALENGLOBAL
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program