Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific is seeking a proactive and customer-centric Technical Sales professional to join our commercial team. Our Technical Sales Consultants are instrumental in driving business growth by understanding customer needs and clearly articulating the value of our products and services. Your focus on effective communication of technical information to customers and cultivation of positive relationships is vital in establishing trust. You will be responsible for growing revenue and exploring new business prospects in the dynamic North American market. This role carries a sales quota for the Americas region. This is an excellent opportunity join a global leader in scientific solutions, contributing to our continued success. Are you passionate about sales and innovation? We invite you to apply and join our team.
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Responsibilities:
- Respond promptly to customer inquiries, understanding their unique challenges, and provide technical assessments throughout the sales cycle.
- Establish relationships at various levels within client organizations, establishing initial technical credibility.
- Craft and deliver engaging technical demonstrations of our Digital Science software.
- Understand competitors' strengths and weaknesses, collaborating to define agile and effective sales strategies.
- Work with cross-functional teams, including product management, solutions development, and services, to achieve yearly booking, revenue, and growth targets.
- Stay abreast of our products' intricacies, maintaining knowledge of features, functions, and processes.
- Play a pivotal role in closing sales where technical expertise is crucial for meeting clients' needs.
What You'll Bring:
Your attention to detail, focus on achieving outcomes and enthusiasm for imaginative and innovative ideas will help drive our team's achievements. As a Technical Sales Consultant, your in-depth knowledge of our company's technical products and services will be critical. Your ability to translate this knowledge into language understandable to non-technical customers is paramount. A high degree of emotional intelligence will enable you to build strong internal and external relationships. You are driven to exceed your sales goals and exhibit excellent sales and customer service skills. Flexibility is key in this role, as you adapt to remote-working patterns, participate in global calls, and embrace travel (up to 50%).
If you're a motivated individual ready to thrive in a dynamic team environment, we want to hear from you. Join us as we make a positive impact on the forefront of technical sales and digital solutions for laboratories in today's evolving market.
Minimum Qualifications:
Education
- Requires a bachelor's degree in any life science field, or four additional years equivalent proven experience.
Experience
- 3-5 years' technical sales experience, preferably in the Laboratory Software Solutions, LIMS, ELN, SDMS working with industries such as life science, pharmaceutical, biotech, environmental, food & beverage, and/or chemicals.
- Experience and knowledge of enterprise scientific software demonstrations and sales.
- Demonstrated ability to showcase enterprise scientific software, solicit technical requirements, and communicate value to both technical and non-technical audiences.
- Understanding of commercial operations within complex sales cycles.
Competencies
- Outstanding Presentation Skills: Capable of communicating effectively with clear and simple presentations.
- Communication and Interpersonal Skills: Possess excellent communication skills, both verbal and written.
- Technical Proficiency and Problem-Solving: Demonstrate excellent technical and problem-solving skills and an eagerness to learn and solve challenges in a straightforward manner.
- Collaboration: Willing to work closely with various departments and contribute to team efforts, establishing positive professional relationships with customers, colleagues, and upper management.
- Customer Service and Sales: Skilled in providing outstanding customer service and contributing to sales efforts.
- Technical Translation: Ability to convey technical information in a way that is understood by a varied audience.