Work Schedule
Other

Environmental Conditions
Office

Job Description

Purposes of the position/responsibilities:

We are looking for IT enthusiasts to join our IT team! As Systems Engineer you will have the oversight on multiple critical projects and, interacting daily with all internal groups, you will establish yourself as a relevant team member within the site for IT matters.

Assignments, specific/primary activities:

• Coordinate the design, development, testing, adaptation, and support for laboratory, automation and manufacturing projects, following global standards.
• Implement, maintain, and support IT systems (SCADA, Data Historian, RAFT, DCS, CS), working with IT/OT partners and contractors.
• Collaborate with IT, OT, Laboratory, Engineering teams, and vendors to quickly resolve IT system issues, minimizing business impact, maintaining system availability and reliability.
• Handle Incident and Request tickets through the ServiceNow system, ensuring compliance with priorities and SLA requirements.
• Analyze existing systems, identify gaps, and propose improvements to improve efficiency and productivity.
• Maintain the Active Directory OU for laboratory and production projects, aligning with global standards.
• Suggest and implement improvements to systems, processes, hardware, and software to improve security and overall business happiness and security.
• Work with other sites to maintain IT standard processes.
• Participate in multiple projects, ensuring timely and on-budget delivery, and leading customer and supplier relationships.
• Analyze system data to support investigations and decision-making processes.
• Support IT Quality to generate, review, approve, and control departmental documentation (e.g. SOPs, system reports, user requirements, guidelines, Inventory of assets, etc.) and assist with internal and external quality audits.
• Ensure our data integrity compliance participating to site's "Data Integrity Team", sustaining, and sharing standard process, supporting site's Data Integrity initiatives.
• Promote, deliver training and support end-users on IT tools, Artificial Intelligence, and Cybersecurity, promoting knowledge-sharing among users.

• Master's or bachelor's degree in Information Technology, Engineering, Computer Science or related fields.
• At least 2 years of experience as IT System Engineer or Automation Engineer.

• Preferred practical knowledge in GMPs and Regulatory Compliance.
• Basic programming languages skills.
• OSIsoft PI, Rockwell Factory Talk, iFix platform, SCADA, Historian, PLC.
• Windows Server, VMware vSphere, AD and Powershell scripting.
• Data analysis - Must have proficiency with SQL, Oracle, Microsoft Excel, etc.

• Proficient Italian and English.

• Highly oriented to collaborate between teams.
• Critical thinking, pragmatic and oriented to prioritization and results achievement.
• Strong analytical and problem-solving skills and the capability to work accurately on multiple projects.
• Self-motivated with the ability to work autonomously in a fast-paced environment.
• Ability to efficiently learn and seek new business domains and problems.
• Intellectual curiosity to understand and answer questions with ability to collaborate with multiple business partners and bringing innovative solutions.