Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Location/Division Specific Information

This role is located in the United States as part of Thermo Fisher Scientific's Manufacturing Division. The division is well-known for its outstanding innovation and dedication to excellence, supporting a variety of industries to ensure the highest standards of quality and efficiency.

How will you make an impact?

As the Senior Manager, Business Management, you will play a crucial role in driving the success of our manufacturing operations. You will be part of a dynamic team responsible for leading central initiatives, ensuring flawless execution, and encouraging an inclusive environment where every team member can thrive. Your leadership will be instrumental in achieving our ambitious goals and maintaining our world-class standards.

• Client Relationship Management and Strategic Leadership
• Lead the Business Management Team to serve as leaders in site business activities, representing client interests while improving the site's financial position.
• Own client business relationships, ensuring timely issue resolution and flawless communication.
• Identify and prioritize opportunities, driving teamwork across functions to support clients and achieve desired results.
• Work closely with the site General Manager and uphold the company's values, policies, and client agreements.
• Participate in and/or lead pivotal initiatives related to the manufacturing operations or the wider manufacturing business.
• Quotations and Supply Agreements
• Support Sales, Quotes, and Contracts teams in generating and closing new projects and products.
• Review new business proposals to ensure alignment with financial commitments.
• Ensure all MSA requirements are completed timely, including pricing, payment terms, renewals, and yield reconciliations.
• Understand financial obligations within the Master Service Agreement (MSA) and work with Finance to ensure compliance.
• Contribute to pricing strategy and execution across the network, including annual price increases and any applicable surcharges.
• Focus on strategic issues, including large MSAs and/or significant potential deals.
• Support the R&D organization with development project issue resolution and scope change pricing discussions.
• Demand Management
• Collaborate with customers to understand short-, medium-, and long-term forecasts and drive demand management for the site.
• Team and Talent Management
• Lead and direct the Business Management function, ensuring effective achievement of agreed goals and objectives.
• Develop and implement development plans for team members, providing mentorship and guidance.
• Identify, attract, motivate, and retain outstanding talent.

• University Degree or equivalent experience in Science and/or Business. Masters in Business Administration (MBA) or equivalent experience preferred.
• Eight years relevant experience with business management/business development/strategic accounts/sales management/operations preferred.

• Inspirational and forward-thinking leadership, decision-making, and conflict resolution skills.
• Ability to work with internal and external senior-level executives.
• Excellent judgment and decision-making skills.
• Diligent and well-organized.
• Strong client and internal relationship builder in a matrixed organization.
• Proven track record of balancing and maintaining conflicting goals, responsibilities, and priorities of the organization.
• Ability to synthesize information from various sources and present it to collaborators.
• Extensive Customer Relationship Management experience.
• Strong planning and critical thinking skills.
• Proficiency in the English language.