Work Schedule
Other
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
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Position Summary:
We, Comparator services, are a key service within the Clinical Supply Chain division! This position is responsible for the portfolio management of High Potential clients for Comparator Services with a positive relationship with members of the Commercial and Clinical Study Teams. The successful contributor will be growing new accounts and securing existing business by individual contribution and through the management of a successful team of subject matter experts. Meeting these objectives includes support to sales team in the Strategic development of the account, the formulation and the coordination of specific end-to-end account comparator sourcing solutions, and the implementation of tactics and strategies that primarily result in building long-term productive customer-supplier relations.
As part of a full service division we are developing opportunities and aligning across all service line offerings as an overall goal in meeting client's needs. Part of this responsibility includes role modeling behaviors that support partnership, creativity and development across service lines.
Responsibilities
Key responsibilities:
- Lead the team of experts in contact with regional commercial team for answering and guiding on specific segment clients' requests, such as RFQs and RFIs. Act as Subject Matter Experts in Global Comparator knowledge in giving advisory support on comparator sourcing and supply chain, providing timely and accurate information, related to the project.
- Work closely with the commercial team to build positive relationship and gain overall customer satisfaction.
- Supervise, communicate and analyze opportunities wins and loss. Identify and recommend solutions and actions to address client loss scenarios.
- Champion the sourcing solution/strategy in collaboration with comparator sourcing team and coordinate the response from comparator client service team to customer, including the issuance of a proposal.
- Foster clear communication of multi-sites/regions projects and among the different business lines to build full value for our customers.
- Support as needed sourcing or logistics for the execution of clients' projects
- Mentor and develop the team of customer facing experts.
- Manage Program managers accountability on their accounts/segments to enable regional business growth.
- Contribute to the recruitment, on boarding, training and development of employees.
Others:
- We present at trade shows / exhibitions, workshops and seminars. We also participate in sales and marketing activities such as customer and/or study kickoffs/QBRs, teleconferences, customer visits, white papers, ...
- Conduct market research and trend analysis reporting for the region on clients' pipelines.
- Demonstrate and drive the Thermo Fisher values - Integrity, Intensity, Involvement and Innovation (The Four I's).
- Apply GxP in all areas of responsibility.
Minimum Qualifications
To perform this job efficiently, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.
- Bachelor's degree in science fields, or related fields with 10+ years of experience in lieu of the Bachelor's Degree
- 10+ Years Minimum Experience within Pharmaceutical Industry or equivalent
- Organizational Skills
- Proficiencies with MS Office / Adobe Products
- Interpersonal skills surrounding Client Interactions
- Demonstrate strong problem-solving skills and exercise good judgment and appropriate discretion when reaching conclusions
- Familiarity with commercial supply chain of pharmaceuticals of advantage
- Experience in pharmaceutical R&D, and in clinical supplies of advantage
Preferred Qualifications
- High Level of Business Sense in both Administration and Business Strategies
- In-depth knowledge of the Global Comparator Business
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Agency note!
Please note that we are not interested in commercial placement offers from personnel service providers. If you decide to send us unsolicited application documents or to upload them, they will not be considered and will be deleted in accordance with our data protection guidelines.