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Sr. Credit and Collections Representative

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Sr. Credit and Collections Representative

Allentown, PA

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Sr Credit & Collections Representative

  • Job Profile

Sr Credit & Collections Representative

  • Job Description

At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development to Accounting, our Finance functions have a diverse and global presence, providing significant opportunities to develop outstanding career experiences and perspectives. Ranked #95 on the 2021 Fortune 500 list and with revenues of more than $40 billion, you'll discover endless opportunities to grow a rewarding career as part of the world leader serving science.

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Position Summary:

The Credit & Collections Representative takes a wide range of responsibilities to maintain collections operations within the Accounting Team. The position is responsible for managing an assigned portfolio of Accounts Receivable, prioritizing collection of invoices and identifying / resolving any issues blocking payment. In addition, interact professionally with internal and external customers.

Education

  • HS Diploma or equivalent required, Associates or Bachelors in business preferred.

Experience

  • 3+ Years B2B Accounts Receivable Experience, Collections and Dispute Resolution
  • Strong attention to detail
  • Requires critical thinking and problem solving skills
  • Effective verbal and written communication skills
  • Proven ability to set goals and meet deadlines
  • Proficient in Excel

Responsibilities include but are not limited to the following:

  • Following up with customers directly via e-mail, phone and via various customer web-based portals (Ariba, Coupa, etc.) to ensure timely payment of FCS invoices, following status through the customers' payment process.
  • Establishing good relationships with our customer so that any issues are quickly identified and resolved.
  • Compile and maintain accurate and complete accounts receivable records to include contacts, status of past due, and any disputes identified
  • Work cross-functionally with Sales, Project Managers, Client Services, and Accounting to resolve any outstanding discrepancies blocking timely collection
  • Prioritize activities for accounts in assigned portfolio to maximize success in achieving team goals for DSO, percent current, percent >90, and any additional cascaded metrics

Client-provided location(s): Allentown, PA, USA
Job ID: ThermoFisher-R-01274239_1001-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program