Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. With a team spanning 120,000+ colleagues worldwide, we share a common set of values - Integrity, Intensity, Innovation, and Involvement.

Together, we accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. Our dedication to diversity and inclusion means that we value diverse experiences, backgrounds, and perspectives, crafting a collaborative and inclusive environment where everyone can thrive.

PPD is seeking a Senior Patient Recruitment Lead to join our Patient First Solutions division at Thermo Fisher Scientific.

• Acts as a Functional Lead for recruitment and retention strategy and associated initiatives.
• Communicates with the project team including the Project Lead, Clinical Team Manager and Clinical Research Associates.
• Works with Clinical and Project Management team members to ensure country and region-appropriate methods are used and requirements met.
• Trains project team members on recruitment and retention strategy and standard methodologies.
• Works to identify potential risks, develop contingency plans and escalates issues as appropriate.
• Acts as Subject Matter Authority (SMA) for patient recruitment and retention topics in all client communications.
• Tracks metrics and builds progress reports on enrollment targets and updates.

• Develop and implement patient recruitment and retention strategies.
• Identification of potential barriers to recruitment and retention and develops risk mitigation plans.
• Works with the client and PPD's project team to identify strategic solutions for the study-specific protocol/patient population.

• Ensure providers are accountable for patient recruitment and retention deliverables prioritized.
• Coordinate the quality and performance of providers and address any issues as needed.
• Ensure provider invoices are accurate and timely, oversight for vendor budget.
• Work with internal Finance and Contracts to manage any financial matters regarding providers.
• Coordinate communication between providers, clients, and the internal project team.

• Collaborate with the Patient Diversity Team to ensure that the Diversity Plan is reflected within Study Recruitment and Retention Plan.
• Ensure any client diversity requirements are considered during strategy design and monitored throughout enrollment.
• Monitor patient diversity metrics throughout the study and report progress to clients.

• Partner with Patient Enrollment Optimization Vendor leads to avoid redundancy of vendor oversight tasks and ensure compliance with the vendor's designated activities on the AVL.
• Gather feedback from project teams and clients to review vendor performance and provide feedback to the Vendor Relationship Lead.
• Ensure that patient recruitment and retention successes and lessons learned are shared, including developing study-specific examples for a cases studies library.
• Provide support for proposals and bid defenses around recruitment lead activities.

• Bachelor's degree
• 5-8 years of project management experience in patient recruitment or clinical research is preferred, as it provides the necessary knowledge, skills, and abilities for the job.
• In certain situations, we may accept a combination of education, training, or relevant experience as equivalent qualifications for the position.

• Excellent client-facing and interpersonal skills, with the ability to establish and maintain positive relationships with clients, internal teams, and external vendors.
• Strong organizational and multitasking abilities, with the capacity to handle multiple projects simultaneously and meet deadlines.
• Analytical approach, with the ability to collect, analyze, and interpret data to drive informed decision-making.
• Knowledge of healthcare regulations, patient privacy laws, and ethical considerations in patient recruitment.
• Proficiency in project management tools and software.

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require as-needed travel (0-20%).