Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Join Thermo Fisher Scientific as a Microarray Field Application Scientist in Poland and NE Germany, where you'll be part of a world-class team committed to innovation. This role is perfect for ambitious professionals looking to make a significant impact.

• Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits, product/application/software demonstrations, seminars/workshops, and sample analysis.
• Provide post-sales support by training and visiting customers, delivering email and telephone support, and following up on customers' requests.
• Collaborate closely with Service Engineers to resolve application and instrument issues, providing technical coaching and training on-site.
• Assist customers in designing, setting up, and optimizing experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories.
• Acquire and maintain scientific and competitive knowledge and market segment overview to support customers, Sales, and Service. Keep updated with the scientific community. Train colleagues on new products/applications as necessary.
• Identify and feedback market conditions and product opportunities to Sales & Marketing.
• Work effectively with Sales and Service in regional/key accounts of responsibility.
• Track, record, and document relevant information of all customer technical enquiries in our CRM tools.

• Master's degree or PhD in Molecular Biology, Genetics, Cellular Biology, or equivalent experience.
• Laboratory experience, particularly in Molecular Biology with expertise in animal/plant/human Genetics and technologies performing CNV or genotyping.
• Proven experience in presenting technical materials in written and verbal form.
• Demonstrated ability to read, analyze, and interpret common scientific and technical reports and apply mathematical and statistical data analysis.
• Flexibility to travel throughout the area of responsibility: Primary responsibility for Germany.
• Fluent language skills in German and English.

• Technically savvy individual capable of assessing customer experimental needs to support salespeople in demonstrations, training, and optimization to ensure customer success.
• Problem solver with the ability to troubleshoot technical problems.
• Excellent communicator able to address customers at all technical levels.
• Great teammate who can collaborate effectively across functions and coordinate efforts between Support, Service, and Sales.