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Sales Operation Supervisor

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Sales Operation Supervisor

Hong Kong

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Key Responsibilities:

  • Manage purchase orders, sample/goods delivery, quotations, and tender documents for the sales team
  • Address customers' enquiries and complaints exceptionally, ensuring delight
  • Generate and manage daily reports for the sales team to drive performance
  • Build and review SO/PO and check stock status.
  • Follow up on credit and payment issues for customers to ensure smooth transactions
  • Collaborate seamlessly with valued stream team and service team to meet customers' requirements
  • Lead and develop a team to perform sales administrative duties with proven efficiency
  • Demonstrate experience in operational process improvement
  • Work closely with internal departments to successfully implement marketing campaigns and offers
  • Implement professional sales calls via telephone to drive sales growth
  • Perform sales calls and maintain vendor relations with all customers and potential customers primarily by phone, assisting Field Sales to meet/exceed quotas
  • Participate in any ad hoc duties as assigned, demonstrating a can-do spirit

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Minimum Requirements/Qualifications:

  • Diploma holder or above
  • At least 3 - 5 years of sales administration experience, preferable have experience leading a team
  • Good command of English and Mandarin is required
  • Experience with SAP System / Oracle System is an advantage
  • Proficiency in Microsoft Office and Chinese typing
  • A can-do and follow-through spirit, capable of meeting tight deadlines and working under pressure
  • Motivated, well-organized, and proactive
  • Willingness to work overtime if necessary

Client-provided location(s): New Territories, Hong Kong
Job ID: ThermoFisher-R-01290752
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program