Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

• In charge of ensuring the success and expansion of key Functional Service Provider accounts in Data Analytics as well as complex studies. Brings operational know-how to effectively handle key account delivery, addressing critical issues in a timely manner. Promotes critical thinking among Project Leads and PMs when it comes to delivery operations, financial negotiations, and managing risks and concerns.
• Leads the development of operational strategy for proposals and pre-proposal opportunities. Serves as subject matter expert in this regard on bid defense and capabilities presentations.
• Interacts frequently with internal and external management and senior-level customer representatives concerning projects & portfolios, operational decisions, delivery milestones, and / or contractual clarifications. Leads briefings and technical meetings for internal and external representatives.
• Establishes, communicates and manages customer expectations to achieve efficient delivery.
• Drives and owns the overall delivery of cross-functional projects (time, cost, quality, compliance).
• Drives maturation and growth of key accounts, particularly in the FSP contracting model, for Data Analytics services.
• Responsible for billable & sales targets.

• Works closely with cross-functional teams, including collaborators, customers, partners, and team members, to facilitate change, streamline processes, and provide effective solutions.
• Identifies and directs the implementation of policies to improve the efficiency of the department.
• Develops solutions to highly complex and outstanding issues that impact and address future concepts, products or technologies.

• Equivalent experience is acceptable in addition to a Master's degree or relevant formal academic/vocational qualification. Previous experience should provide the necessary knowledge, skills, and abilities for the job (at least 12+ years) with 5+ years of management responsibility.
• Good understanding of RWE and pharma development lifecycle, with experience in either RWE or health-related observational/non-interventional research studies.
• Project management certification (e.g. PMP, PgMP, CAPM), Business Administration degree, or demonstration of project management skills including scope, budgeting, forecasting, timelines, resource management, and use of project management systems (e.g. MS Project).
• Proven experience in managing collaborations with diverse teams across different regions and organizations.
• Demonstrated success in a similar role that has consistently achieved measurable results and business impact as a result of intelligence analysis and related work product.
• Ability to develop data-driven arguments.
• Excels at building and maintaining relationships across various fields both within and outside the organization.
• Demonstrated ability to facilitate multiple projects simultaneously delivering all at a high-level under tight timeline constraints.
• Ability to articulate situational analysis with strong presentation skills and contribute to executive-level discourse.
• Well-developed quantitative and qualitative data review and analysis skills.
• Deep understanding of the pharma lifecycle, particularly from the observational research perspective as it relates to sponsors, data custodians, and site investigators.
• Good command of MS Office Suite, particularly Excel, Word, PowerPoint and Outlook required.
• Previous work in a consulting environment is highly desirable.

• Excellent interpersonal skills and ability to build rapport. Strong written and verbal communication skills. Confidence in collaborating with a diverse range of colleagues, customers, partners, and team members.
• Self-starter with the ability to work autonomously and proactively in a fast-paced environment.
• Proven ability to multitask and problem solve.
• Interest in understanding the challenges and complexities of the scientific consulting business. Demonstrates good understanding of the business & financial implications of staffing and prioritization decisions, including concepts such as GP, revenue, utilization, backlog, headcount, and forecasting.
• Ability to maintain professional and confidential behavior is essential when interacting with staff, clients, vendors, and different types of information, including sensitive and/or confidential details.