Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
Job Description
Returnable Drum Asset Manager
R-01285427
Site based role in Bridgewater, NJ
Join our exceptional team as a Returnable Drum Asset Manager in the Laboratory Chemicals Division (LCD) at Thermo Fisher Scientific! This is a key role within the Life Science Solution Group, providing abundant opportunities for career development and growth.
At LCD, we bring chemistry to life and enable our customers to achieve life-enriching results! With a strong commitment to delivering chemicals safely and efficiently, we aim to become the trusted partner for chemicals in the markets we serve. As part of our team, you will play a meaningful role in making the world healthier, cleaner, and safer.
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Responsibilities:
- Manage assets and optimize fleet sizes and processes to effectively manage customer programs, including onboard new customers.
- Collaborate with customers to understand their chemical needs, analyze monthly forecasts and trends, and ensure timely delivery of products and program success.
- Coordinate and handle all aspects of routine servicing and maintenance for returnable assets, including cleaning, validation, repair, pressure testing, and asset re-purposing.
- Build reports and evaluate the health of the returnable drum fleet, taking proactive measures to prevent stockouts.
- Process customer orders, verify the accuracy of information, and monitor backorders daily.
- Provide outstanding customer service, addressing delivery issues and exceeding customer expectations.
- Partner with internal functions, including Channel partners, Commercial, Service, Supply Chain, and Operations to ensure effective communication and high customer service levels
- Participate in Practical Process Improvement (PPI) initiatives, document and streamline processes as needed
Skills and Requirements:
- A bachelor's degree is required.
- 3+ years of relevant experience is preferred.
- Experience in asset management, supply chain and planning, or chemicals manufacturing is preferred.
- Prior chemicals manufacturing experience is a plus.
- Ability to develop a deep understanding of our product portfolio and familiarity with Salesforce.
- Proficiency in MS Office products (Excel, Outlook, PowerPoint, Teams).
- Strong interpersonal and communication skills (written and verbal).
- Excellent problem-solving abilities and ability to work independently with minimal oversight.
Join our team at Thermo Fisher Scientific, the world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner, and safer. With a global team of over 100,000 colleagues, we offer an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services.