Work Schedule

Environmental Conditions

Job Description

Are you ready to join a world-class team at Thermo Fisher Scientific Inc.? As a Project Support Coordinator in our Information Technology department, you will play a pivotal role in ensuring our projects run flawlessly. This is an outstanding opportunity to contribute to ambitious projects that drive technological innovation and make a meaningful impact.

Job Responsibilities

• Coordinate, lead all aspects of, and complete functions on assigned trial activities detailed on the task matrix.
• Perform assigned department, internal, country, and investigator file reviews, detailing findings in the appropriate system. Follow up for resolution of findings and advance whenever necessary.
• Ensure allocated tasks are performed on time, within budget, and to a high-quality standard. Advance in cases of variances (overburn/underburn) for self and junior PSCs, review, and re-distribute tasks based on junior PSC's available capacity.
• Support the maintenance and oversight of study-specific documentation and global support with specific systems, tools, and trackers.
• Provide system support (i.e., CTMS, Oracle Activate & eTMF) by managing access requests, tracking study-level documents, maintaining audit readiness, and communicating non-compliance to the study team.
• Perform administrative tasks on assigned trials, including timely processing of documents, eTMF reviews, coordinating issue resolution, and mass mailings.
• Support scheduling and organization of client and/or internal meetings, including the completion and distribution of related meeting minutes and follow-up for closure of action items.
• Export and reconcile study metrics reports, analyze and identify issues when required.
• Maintain and regularly check for the correctness of vendor trackers.
• Drive and coordinate the compilation of Investigator Site File (ISF) templates and pharmacy binders.
• Attend kick-off and project launch meetings, take notes, and support initial study set-up.

• High school diploma or equivalent experience, along with a relevant formal academic/vocational qualification.
• Technical positions may require a certificate.
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years).

• Ability to work in a team or independently as required.
• Strong organizational skills and attention to detail, with proven ability to balance multiple tasks efficiently and effectively.
• Proven ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency.
• Strong customer focus.
• Excellent time management skills with demonstrated flexibility to adjust workload priorities.
• Demonstrated ability to maintain a good working knowledge of applicable regulations, ICH Good Clinical Practices, and organization/client SOPs.
• Excellent English language and grammar skills, with proficiency in local language skills if required.
• Effective oral and written communication skills with the ability to communicate effectively with project team members.
• Excellent computer skills, proficient in MS Office, and the ability to learn required clinical trial systems.
• Ability to successfully complete CRG training program.
• Self-motivated, positive attitude, and good interpersonal skills.