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Manager, Change Mgmt. & Communications

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Manager, Change Mgmt. & Communications

Manila, Philippines

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

  • Job Title: Program Enablement, Change Management & Communications Manager


  • Reports to: Program Enablement, Change, Communications and Training (CC&T) leader


  • Group / Division: Corporate / Global Business Services (GBS)


  • Career Band: Band 7


  • Job Track: Professional

Position Summary:

The role targets preparing GBS and customers/partners to change to new structures, processes, and technology. This role will lead organizational change activities, often through a series of waves across multiple divisions and functions as part of various projects such as transitions/migrations, new system implementations, process improvements, etc. The position will proactively identify the business changes, risks, and mitigation activities including internal customer engagement to support change readiness.

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This is an important role in ensuring projects or initiatives are implemented efficiently with minimal impact on the business and promoting a positive, sustained culture aligned with GBS leadership vision. It is a valuable role to lead the change activities to enable successful change execution.

Key Responsibilities:

  • Leading internal and external change plans and activities to support GBS program enablement and the business by driving the successful completion of plans.


  • Responsible for communications and change plans - people, process, systems/ enabling technology.


  • Delivery of high-quality change communications content, enabling customer/partner awareness of the project details and changes throughout the project lifecycle, including communications via email, presentations, newsletters, regular updates, etc.


  • Change impact analysis to ensure all changes are detailed, understood, and mitigated.


  • Change readiness assessment activities to collect feedback about readiness and activities required to support the project launch dates including resolution activities.


  • Customer engagement ensuring they are aware and understand the project objectives and required details.


  • Leads Change Agent/Champion networks supporting the change efforts.


  • Supports training activities to ensure readiness for project launch.


  • The completion of all change activities and report out during various forums and toll gate reviews, etc.

Minimum Requirements/Qualifications:

  • Excellent communication experience - verbal, written, and presentation.


  • Experience in delivering high-quality content that communicates complicated changes.


  • Proficiency in the English language (verbal and written), other languages a plus.


  • Experience in leading change in a multi-geographical environment


  • GBS or shared services experience is an advantage.


  • Experience, understanding, and a passion for organizational change.


  • Success in building collaborative partner relationships with a wide range of colleagues.


  • Ability to operate independently, lead through ambiguity and change, and capable of balancing multiple projects and timelines simultaneously.


  • Ability to handle confidential information in line with confidentiality expectations.


  • Bachelor's degree preferred.

Client-provided location(s): Quezon City, Metro Manila, Philippines
Job ID: ThermoFisher-R-01256538-3
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program