Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance, Office

Job Description

Job Title: Manager, Application Scientists, Applied Markets

When you're part of Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Location

Continental US

How will you make an impact?

The Manager of Applied Markets Sales Support Team will have responsibility for delivering outstanding pre- and post-sales support to our North America customer base in the clinical, environmental, food & beverage, industrial and pharma/biopharma markets. Primary responsibility will be the support of mass spectrometry customers with additional responsibility for related technologies (e.g. liquid chromatography, ion chromatography, sample preparation, etc.). The successful candidate will build a diverse team of specialists and empower them to address customer problems creatively. The ability to connect successfully with a wide variety of groups both across Thermo Fisher Scientific (sales, vertical marketing, product support, etc.) and within the larger team of sales support managers is key to success in this role.

• Build new customer advocates from newly completed sales.
• Deepen and broaden Thermo Fisher Scientific's customer relationships with key academic and industry leaders.
• Build a multifaceted, flexible team environment that allows for creative problem solving.
• Actively work with the team to build relationships within the company and to continually improve skills of team members for future career growth.
• Identify individual or group training needs and coordinate appropriate and timely training.
• Serve as a point of contact for CMD Business Units and Vertical Marketing.
• Plan and participate in user meeting events.
• Manage timely execution of all pre- and post-sales activities and report on all aspects of team activities.
• Track and report team relevant key performance indicators.
• Monitor team operating expenses to ensure compliance to established budgets.
• Ability to travel a minimum of 50% will be required.
• Demonstrate Role Model Leader characteristics
  • Embody the 4-I values
  • Delight customers
  • Communicate openly and honestly
  • Focus on growth
  • Champion employee development

• Bachelor's degree in Analytical Chemistry, Biochemistry, Biology or higher degree
• Minimum of 8 years of related work experience
• Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation and Involvement.

• Proven record of analytical and problem-solving skills must be demonstrated.
• Strong experience in hyphenated mass spectrometry techniques.
• Outstanding written and oral communication skills.