Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Laboratory Setting

Job Description

When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

How will you make an impact?

The role of a Lab Scientist, Applications to provide scientific expertise and support to customers, sales teams, and internal partners within CMD (Chromatography and Mass Spectrometry Division) to resolve complex analytical challenges by utilizing Trace Elemental techniques.

• Product Demonstrations: Conduct product demonstrations to customers on the accurate use, product features, functionality, application of instruments and software, and best practices. Understand customer's motivation, success criteria and pain points and be able to effectively communicate customer feedback to the product development team regarding customer needs, product performance, and potential improvements.
• Application Optimization: Collaborate with customers and internal teams to customize applications and methodologies. This includes troubleshooting, method development, and data interpretation. May be responsible for collecting data from customer experiments or field trials, analyzing the data using statistical methods, and providing insights or recommendations based on the findings. They should be able to interpret scientific data accurately and communicate the results effectively. Occasionally helps to resolve and/or escalates customer issues & complaints.
• Technical Presentations: Deliver presentations to highlight the capabilities and benefits of solutions for various applications. Effectively communicate complex scientific concepts to diverse audiences.
• Drive Collaboration: Work cross-functionally with internal teams, including marketing and sales, to support strategic execution of the entire demo process.
• Scientific Support: Stay informed about the latest scientific literature, methodologies, and regulatory requirements. Acts as a trusted expert to our customers to increase customer satisfaction and loyalty which contributes to the overall success of the business. Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.

• A bachelor's degree (or higher) in chemistry, biochemistry, or a related scientific field and/or equivalent work experience.
• 2-3 years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.

• Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
• Outstanding teamwork and collaboration skills to foster creativity and contribute to the team's success.
• Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization.
• Persuasive communication and presentation skills, with the ability to effectively convey complex scientific concepts to both technical and non-technical audiences.
• Excellent verbal and written communication skills in English; Coversiational Level or above in German preferred.
• This position may require up to 25% travel.