Key Accounts Manager

Job Description

• Based on profound knowledge of forensic human identification and Prospective activities, develop objectives to grow and expand business in the region
• Keep close personal contact to appropriate levels of HID Accounts and Channel Partners, investigate their business needs and serve as main contact for entire organization
• Competes for all existing and new sales opportunities within the territory to meet or exceed targets
• Develop strategies for our channel partners, appoints and dismisses channel partners to drive growth and customer satisfaction
• Implement and monitor Channel Partners performance reviews
• Gathers, analyzes and delivers information from the field to allow the company to develop strategies and products appropriated to the forensic market
• Provide accurate forecast and lost order reporting through the use of the CRM system
• Ensures that all necessary resources needed are used efficiently and effectively in order to increase business
• Co-ordinate all issues with key clients between sales, service, support, customer services, marketing and finance

• Substantial experience in Key Account Management and/or Distributor Management
• Bachelor's degree in Chemistry, Biochemistry or Molecular Biology or equivalent
• Experience in Law Enforcement segment and/or in DNA Forensic
• Well organized individual with ability to establish short and long-term business objectives and have a demonstrable record of measuring performance toward those objectives
• Knowledge of Thermo Fisher HID technology workflows is preferred
• Excellent interpersonal, communication and presentation skills, ability to influence and work through networks, ability to manage business remotely and through Channel Partners
• Frequent travel within region is required (60% minimum)