Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
About us
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world Healthier, cleaner and Safer! Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 125,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
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Position Summary:
As we continue to grow, we are seeking an experienced IT Operations Manager - ANZ to join our expanding team based in Scoresby, Melbourne. This role will have a significant impact on shaping the ThermoFisher ANZ technological landscape and advancing the development of its diverse, global team. The position offers the opportunity to work in a dynamic environment, with the flexibility to adapt to changing needs. You will be an essential member of a cross-functional distributed team that plays a crucial role in driving transformation and growth within this exciting field. It's a pivotal role for our company's progress and plays an important role in streamlining processes to enhance service delivery, improved IT infrastructure, and user experience.
Role Responsibilities:
Technology Strategy and Leadership:
- Collaborate with IT Director, SLT, ELT, and various global IT teams to identify and prioritise initiatives and changes to technology that support local ANZ business strategy.
- Provide leadership to the technology team, cultivating skill development and cohesion.
- Maintain day-to-day supervision of technology operations, ensuring optimal performance of systems and networks connectivity.
- Lead and mentor the Service Desk team, cultivating a culture of innovation, accountability, community, and reliability.
- Drive digital transformation initiatives using emerging technologies to improve business processes, efficiency, and customer and employee experience.
Financial and Vendor Management:
- Lead the IT budget, resources, identifying cost-saving opportunities and optimization and manage the vendor relationship, procurement, and contract review/renewals.
Infrastructure and Security Management:
- Lead the design, implementation, and maintenance of technology infrastructure, including hardware, software, and network systems across ANZ sites.
- Support cybersecurity and information security global initiatives and implementation of policies, procedures, user awareness, and protocols to protect company data and assets.
- Plan, install, configure, and maintain hardware, systems, and software, ensuring scalability to business needs.
- Ensure high availability and reliability of IT systems and services through robust monitoring and maintenance within the IT team.
Project Delivery:
- Lead the successful execution of technology projects, from evaluation to deployment, ensuring quality, timeliness, and budget alignment, and employ organisational change strategies to drive technology adoption
Skills and Experience:
Ideally your skills will include:
- Min 5-10 yrs within a similar role where you were leading and mentoring a team including responsibility for performance management
- Good communication - both written and verbal
- A natural problem solver and strong relationship builder
- Strong hands-on technical skills within infrastructures (AWS/Azure, Cloud, cyber security (Crowdstrike/Qualys) and 2FA
- Experience with budget management
- Project and vendor management
- Strong administration and critical incident/issue management
- Experience working with multiple offices site/branch, warehouses, third-party locations
- Experience working within a global, matrixed corporate environment
Benefits:
Join our team and take advantage of these benefits! Apply now to learn more about the full range of benefits we offer.
- Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
- Flexibility: Balance your work and personal life with flexible arrangements.
- Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
- Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
- Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.